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2010 Patriot CVT Transmission and Warranty problems... What to do?

80K views 48 replies 37 participants last post by  Rens914  
#1 ·
Hello All,

So, I have a 2010 Jeep Patriot 4x4 w/ an Automatic CVT transmission. I travel for work throughout MT, E. WA, and N. ID and have continuously been having problems with the transmission (since around 20K miles, possibly before) where it, after a while on the road, starts doing a high pitch whine. After I drive on it for a while a yellow thermometer light pops on and the vehicle will literally just stop accelerating all together. It gets worse when it is hot out. In fact, the last warm day we had here in Seattle, it wouldn't even accelerate enough to get on the highway at a proper speed - and I hadn't driven a long distance that day.

Now, with all that said, I DO have the extended warranty...

I have brought this car into the dealership to address this at least 4 times now and the dealerships can't seem to find anything wrong with it... Or so they say. Basically, because I travel so much I already have 75K miles on the car and I feel like they are trying to have me just deal with it until the warranty expires, at which point they will tell me the tranny is completely screwed and needs to be replaced. *Speculative* Regardless, they are now trying to claim that the problem lies with maintenance issues. I, however, refuse to start flushing the fluids (which are apparently now dirty, although this is the first time it's been brought to light.) for $388, when this issue has been going on long, long, long before I reached the mileage that I am currently at. I was actually told that unless they can replicate the problem, then there is nothing they can do about it.

I have found similar problems online regarding the CVT transmission but am curious if anyone else in this thread had the problems I explained with their transmission? And, furthermore, the warranty department at Chrysler? I am ready to start playing hardball if they don't fix this ASAP. Lastly, any advice on how to deal with the warranty department to get what I want would be greatly appreciated. I have contacted multiple dealers and called Chrysler on it's 877 number... Nothing is seeming to work in my favor.

I have documented this all with my camera, as well.
 
#2 ·
You might try checking the transmission cooler thermostat.

http://www.jeeppatriot.com/forum/showthread.php?t=105983

"The fluid starts to foam when it gets too hot, and the CVT pump trying to pump foam makes the whine noise.
2010+ have a thermostat in the trans cooler lines, its replaceable, and not too expensive a part. It sounds like that is starting to fail. If your transmission is hot, and the cooler lines are way colder, you know for sure."
 
#3 ·
I looked in the 2010 parts manual and they do list two different parts for the trans cooler. Pre-2010 use a cooler assembly (part number 68025160AA) and 2010 and up (actually dated in the parts manual as after 11/01/09) use a cooler bypass (part number 04872709AA). Why not bring this up to the dealer and ask them to check the cooler/bypass/thermostat?

If it is faulty, tell them you want the transmission replaced or the warranty extended since the "thermostat" failed and caused the trans to overheat repeatedly, prematurely shortening it's service life.
 
#5 ·
Also, in your post you seem to be conflating Chrysler and the various dealerships. The two are not one and the same.

You want to be dealing with Jeep, not Chrysler and my suggestion would be to start by asking your dealer of choice to put you in contact with Jeep's Regional Manager. Work your way up and document everything.

How you deal with a dealership is what it is...there are good, great and not so much ones out there. I have two available to me without a long drive and one treats me like an Alzheimer's patient while the second one couldn't be happier to listen and work with me to make my vehicle and driving experience perfect.

Lastly, you may wish to PM (private message) a member here called Jeep Cares...he has been very helpful for other forum members who need a little help impressing dealerships with the seriousness of their position.

Good luck...
 
#6 ·
With the amount of miles you have put on that vehicle, as quickly as you have, it should have had the fluid changed by the severe service recommendations in the book. That means trans fluid change at 60,000 miles. Do use only official fluid, and do not refill any higher then the minimum fill level. Thermostats can be a problem, but by far the more prevalent one is worn or overfilled fluid.
 
#7 ·
Actually, with that many miles, it's going to be mostly all highway miles, which are the easiest kind of miles on a vehicle. It puts him squarely in the "normal" maintenance schedule, which is the 120k mile CVT fluid change interval.
 
#9 ·
Ahh, the CVT fluid...

Just had our 5 year checkup. 60,500 miles. Of course the fluid needed to be changed, or they would void the warranty. A little over $300 dollars. I knew that checkup would be used to sucker money our of us owners.

Tried to trade it in on a new Wrangler Sport, but these things lose value so quickly we would have taken a beating, even with the $1,000 incentive offered on 2007/08 models with the Lifetime Powertrain Warranty.

OK, done venting. But I still want a Wrangler. Just not willing to come off of the extra moolah those things demand (and get).
 
#10 ·
So much depends on your dealer. My transmission started to whine at 5 years/110,000 miles and my dealer replaced the transmission no charege/no problem. Took a couple days to get the new transmission, another day for them to do the work, plus a weekend fell in there, so they loaned me a Chrysler 200 to use for 5-6 days. Can't say enough good about them.
 
#11 · (Edited)
Hello, my patriot is experiencing the same problems. This morning on my way to school with cruise control on at 65-70mph the engine revved up to 5k Rpms by itself with no power to wheels. I switched it to neutral flipped off cruise and back into drive and same thing I have it gas but it was all Rpms no power until I hit full throttle and 5500 Rpms I had a little bit of power. About a mile down the road it was back to normal.. Any ideas? It's a 07 sport 2.4l used with 101k miles bought on Friday night and has a 30day power train warranty


Also yesterday I tried to start it and it wouldn't even budge, the key would turn and everything would turn off, but nothing would happen. Then I shifted down to drive and back to park and tried to start it again and it started fine
 
#12 · (Edited)
From what I've read the default response to an overheating CVT transmission first should be a fluid check or change. The dealer is supposed to be able to check the condition of the fluid with the special stick they have for use with the CVT, so that would be the first question I would ask about.

And while the official "normal" maintenance interval for the CVT fluid is 120k miles, that doesn't mean that it won't need to be replaced before then. If you've had an overheat, its my understanding that it means the fluid has by default warmed up beyond the norm and probably should be replaced regardless. I've seen several reports of people who had overheating issues go away once the fluid was replaced.
 
#14 ·
Patriot CVT overheating

I have a 2007 Trail Rated Patriot Freedom II, 85,000 miles with the same overheating/whining/loss of power until it cools down problem. I bought it new and just started having the problem about 2 years ago. Paid Jeep $250 to replace the fluid at their suggestion, with no effect. It drives around Los Angeles fine, but on trips to San Diego it will go into limp mode at least once until it cools down. The dealer acts like it can find nothing wrong and says they can't do anything and frankly doesn't seem interested in finding solution. Does anyone know if the Jeep onboard computer keeps some sort of record of malfunctions?
I am going to call the 877 number and push hard for a fix. It is a safety issue even more than a convenience issue. I have an extended b2b warranty as well as the lifetime warranty.
 
#16 ·
I have a 2007 Trail Rated Patriot Freedom II, 85,000 miles with the same overheating/whining/loss of power until it cools down problem. I bought it new and just started having the problem about 2 years ago. Paid Jeep $250 to replace the fluid at their suggestion, with no effect. It drives around Los Angeles fine, but on trips to San Diego it will go into limp mode at least once until it cools down. The dealer acts like it can find nothing wrong and says they can't do anything and frankly doesn't seem interested in finding solution. Does anyone know if the Jeep onboard computer keeps some sort of record of malfunctions?
I am going to call the 877 number and push hard for a fix. It is a safety issue even more than a convenience issue. I have an extended b2b warranty as well as the lifetime warranty.
Yep the tranny fluid is warn out again causing it to overheat and foam. This causes the whine. I'm not sure if fluid changes are part of a lifetime warranty. If it is then make jeep fix it.
 
#19 ·
check fluid color, it should be a nice clear jade green color, if not change it regardless of mileage, search amazon for mopar CVTF-4 fluid, usually about 7 bucks a quart youll need 5 for a filter change. use any flat dipstick to check your fluid color and fill level, any where between 1.75 to 2 inches is fine. second is clean your air-oil cooling line thermo stat by the driver headlight, it a 2x3 inch aluminum block with your 4 lines going in and out, the steel piston gets stuck inside due to the soft aluminum block and gritty dirt in fluid and wont open under the springs pressure so no fluid flows to cooler causing overheat and limp mode enable. do these two things and youll have no problems. as a side note my jeep dealer techs did not even know that this thermostat existed or what it did!!!!!! and they wanted 30bucks a quart for cvt fluid, F... T... real quick, don't depend on your dealer for any kind of expertise, for 15 dollars an hour they pay their techs your not going to get a quality mechanic. a good mechanic wouldn't work for less then 75grand a year and jeep dealers wont pay that.
 
#20 ·
08 Patriot Whine

I thought i would chime in....

I dropped my patriot off at a transmission shop to run some tests on it since i am having the same whining issues as everyone else. It seemed to be getting worse but still driveable...

Long story short the guy tells me i need a new one. He will rebuild it for 3500. He says i have a leak.
 
#21 ·
#22 ·
Hello all, I also have a 2010 Patriot with the same CVT whine issues. I am currently at about 72K miles and am having the problem constantly. It first started when I was on a trip in Arizona in 95 degree weather at around 35K miles. The vehicle was struggling to keep 55 mph and the whine was extremely loud. The temperature light came on and I lost nearly all power. I had to pull off and let it cool down, also noticing my coolant level was very low. I attributed the issue to the hot weather and long drives I was making. After the trip I sort of got used to the noise and didn't think much of it. Now here I am almost 40K miles later and the issue is presenting itself almost daily. If I am just beating around town I have no trouble but as soon as I start tackling any sort of incline or extended period of higher speeds the whine kicks in. I have had it at the dealer 4 times now (including once on the trip). The results range from "Can't find anything wrong" to "Oh, that's just tire noise" to "You know, these CVTs are bulletproof". I am struggling to get any help and I'm on the verge of trading it in. If there's nothing wrong then trade in value should be decent right? I love the size and feature of this vehicle but have had about enough of nobody accepting that there may be an issue with the CVT. I have even brought printouts of these threads to the lead mechanics. I do have the powertrain warranty so I'm kind of just driving it until they have to fix it. Any other suggestions? I have not had the fluid changed and every time i bring it up to the dealer they claim its fine. Who knows if they're even checking it. Anyway, I have been looking into the issue recently and figured I would post my story as well. Thanks!
 
#23 ·
No intention to offend you, but you now need to turn up the heat. Be assertive (different than confrontational). Getting car care is not unlike getting good health care. You need to be your own advocate. You cannot trust the doctors/mechanics all the time for having YOUR best interests in mind. This applies to ALL car brands. Your experience is only as good as the dealer you work with.

If your tranny makes sounds different than a new tranny or trannies of similar vintage, then there is something wrong.

Find another dearer if possible. If that's not possible, then you need to take your problem up the ladder. Find Chrysler's procedure and follow it. Keep all of your documents and also keep a personal log.

Selling your vehicle and the included financial loss is a "lose-win" situation, and you are not the winner.

I once resorted to the Lemon Law procedure to remedy a leaking trunk that could not be fixed. You can win if you take charge.

Best of luck.......and, I wish everyone to take note of Memorial Day and all that it encompasses.
 
#25 ·
recall litigation class action ???

Have had the same temp light, loss of mph , high rpm on hot (80+) days, starnded on side of road until cool down. Loss of power to about 40 mph. Checked with 5 jeep service departments and other mechanics, no known issues to cause this. Heard that this vehicle has these problems and sometimes replacement engine/trans. is needed to resolve. Will trade in as the same faulty parts/system will replace old. Have stutter when "shift gears" and ignition sticking at times when turned over. Junker.
 
#32 ·
I live in Wyoming and our stories are identical. One thing that I know for sure...is there is NO dealership that is unaware of this issue. They get these vehicles in all the time on this issue. I also have 2.4 2010 4x4. The most famous line now is...this is just a problem inherent with the cvt (which is true) but also a cop out. We can all fight and spend hundreds...but at the end of the day..it truly is a BAD design.

Here is what I have learned use the 70/70 rule I created. If the temperature outside is over 70....don't drive over 70. The speed limit in wyo on interstate is 80 now. So last summer I got smoked going about 68.

However. I also learned that keeping THIS make model under 70 has 3 mpg benefit.

Sucks driving like grandpa.....but as a consultant and on the road a lot. I really don't ever have to be anywhere that fast.
 
#33 ·
Please help me...
I was driving my Jeep patriot 2011 on 200 km its transmission light turn on. After stoping the car it go's and I start the journey again. But after driving for more 100 km I have to stop the car on red signal but once i try to drive my car did not go forward or reverse. Engine is start, it is not hot, and behaving normal. But once I am pressing exceletor its feel like car get jam some thing is holding the car. And one I press high exceletor it go little forward very hard with sound like tuck..tuck...tuck. I am working in Saudi Arabia and out side mech do not know what to do. And jeep authorised dealer is milking money due to monopoly.
 
#35 ·
So, I have a 2010 Jeep Patriot 4x4 w/ an Automatic CVT transmission. I travel for work throughout MT, E. WA, and N. ID and have continuously been having problems with the transmission (since around 20K miles, possibly before) where it, after a while on the road, starts doing a high pitch whine. After I drive on it for a while a yellow thermometer light pops on and the vehicle will literally just stop accelerating all together. It gets worse when it is hot out. In fact, the last warm day we had here in Seattle, it wouldn't even accelerate enough to get on the highway at a proper speed - and I hadn't driven a long distance that day.

Now, with all that said, I DO have the extended warranty...

I have brought this car into the dealership to address this at least 4 times now and the dealerships can't seem to find anything wrong with it... Or so they say. Basically, because I travel so much I already have 75K miles on the car and I feel like they are trying to have me just deal with it until the warranty expires, at which point they will tell me the tranny is completely screwed and needs to be replaced. *Speculative* Regardless, they are now trying to claim that the problem lies with maintenance issues. I, however, refuse to start flushing the fluids (which are apparently now dirty, although this is the first time it's been brought to light.) for $388, when this issue has been going on long, long, long before I reached the mileage that I am currently at. I was actually told that unless they can replicate the problem, then there is nothing they can do about it.

I have found similar problems online regarding the CVT transmission but am curious if anyone else in this thread had the problems I explained with their transmission? And, furthermore, the warranty department at Chrysler? I am ready to start playing hardball if they don't fix this ASAP. Lastly, any advice on how to deal with the warranty department to get what I want would be greatly appreciated. I have contacted multiple dealers and called Chrysler on it's 877 number... Nothing is seeming to work in my favor.

I have documented this all with my camera, as well.
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I am having the same problem. I just bought a 20140 patriot and it making a whining noise, and it does not act like it is changing gears. The RPM gauge will go up to over 3 to almost 4 RPMs. I'm pretty sure it has a CVT transmission. A few forum's that i have visited on here are saying that, that is the way the CVT transmission is supposed to perform but I highly doubt it. My advice to you is to have the transmission checked, and make sure there isn't a problem with it.