--Begining of notice
IMPORTANT SAFETY RECALLS61/ NHTSA 16V-668
This notice applies to your vehicle (VIN:_xxxxxxxxxxxxxxxxx).
Dear: (Name)
This interim notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act to inform you that your vehicle[1] requires a safety recall repair. FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain 2010 Chrysler Sebring, 2011-2014 Chrysler 200, 2010-2014 Dodge Avenger, 2010-2012 Dodge Caliber, 2010-2014 Jeep®Compass, 2010-2014Jeep Patriot vehicles
YOUR ADDITIONAL OPTIONS
1. RECOMMENDED OPTION
Visit recalls.mopar.com to sign up for email or SMS notification for when remedy parts become available. You will be asked to provide your Vehicle Identification Number (VIN), provided above.
2. Wait for FCA US to contact you again, by mail, with a follow-up recall notice when remedy parts are available
3. Visit www.safercar.gov for more information on recalls
4. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can sign you up for email or SMS notification for when remedy parts become available, or answer any other questions that you may have.
Why is my vehicle being recalled?
The above vehicles may experience a loss of air bag and seat belt pretensioner deployment capability during acrash due to a shorting condition resulting in a negative voltage transient that travels to the Occupant Restraint Controller via the front impact sensor wires.
What is the risk?
The potential loss of air bag and seat belt pretensioner deployment capability during a crash may increase the risk of injury in a crash.
How do I resolve this important airbag issue?
The remedy for this condition is not currently available. We are making every effort to finalize a remedy and obtain parts as quickly as possible, and will service your vehicle free of charge (parts and labor)
What do I need to do?
FCA US will contact you again, by mail, with a follow-up recall notice when the
remedy and parts are available.
Once you receive your follow-up notice, simply contact your Chrysler, Jeep, Dodge or RAM dealer right away to schedule a service appointment [2]. Additional options for your next steps are included on the left side of this notification. We appreciate your patience
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online[3]. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this matter.
Customer Care / Field Operations
FCA US LL
Note to lessors receiving this recall: Federal regulation requires that you forward this recall noti ce to the lessee within 10 days
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1 - 800 - 853 - 1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a writt en complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll - free Vehicle Safety Hotline at 1 - 888 - 327 - 4236 (TTY 1 - 800 - 424 - 9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FC A US Customer Assistance, P.O. Box 21 - 800 4, Auburn Hills, MI 48321 - 8007, Attention: Recall Reimbursement
--end of notice
source: https://www.chrysler.com/universal/webselfservice/pdf/S61.pdf
IMPORTANT SAFETY RECALLS61/ NHTSA 16V-668
This notice applies to your vehicle (VIN:_xxxxxxxxxxxxxxxxx).
Dear: (Name)
This interim notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act to inform you that your vehicle[1] requires a safety recall repair. FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain 2010 Chrysler Sebring, 2011-2014 Chrysler 200, 2010-2014 Dodge Avenger, 2010-2012 Dodge Caliber, 2010-2014 Jeep®Compass, 2010-2014Jeep Patriot vehicles
YOUR ADDITIONAL OPTIONS
1. RECOMMENDED OPTION
Visit recalls.mopar.com to sign up for email or SMS notification for when remedy parts become available. You will be asked to provide your Vehicle Identification Number (VIN), provided above.
2. Wait for FCA US to contact you again, by mail, with a follow-up recall notice when remedy parts are available
3. Visit www.safercar.gov for more information on recalls
4. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can sign you up for email or SMS notification for when remedy parts become available, or answer any other questions that you may have.
Why is my vehicle being recalled?
The above vehicles may experience a loss of air bag and seat belt pretensioner deployment capability during acrash due to a shorting condition resulting in a negative voltage transient that travels to the Occupant Restraint Controller via the front impact sensor wires.
What is the risk?
The potential loss of air bag and seat belt pretensioner deployment capability during a crash may increase the risk of injury in a crash.
How do I resolve this important airbag issue?
The remedy for this condition is not currently available. We are making every effort to finalize a remedy and obtain parts as quickly as possible, and will service your vehicle free of charge (parts and labor)
What do I need to do?
FCA US will contact you again, by mail, with a follow-up recall notice when the
remedy and parts are available.
Once you receive your follow-up notice, simply contact your Chrysler, Jeep, Dodge or RAM dealer right away to schedule a service appointment [2]. Additional options for your next steps are included on the left side of this notification. We appreciate your patience
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online[3]. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this matter.
Customer Care / Field Operations
FCA US LL
Note to lessors receiving this recall: Federal regulation requires that you forward this recall noti ce to the lessee within 10 days
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1 - 800 - 853 - 1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a writt en complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll - free Vehicle Safety Hotline at 1 - 888 - 327 - 4236 (TTY 1 - 800 - 424 - 9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FC A US Customer Assistance, P.O. Box 21 - 800 4, Auburn Hills, MI 48321 - 8007, Attention: Recall Reimbursement
--end of notice
source: https://www.chrysler.com/universal/webselfservice/pdf/S61.pdf
