just curious on owners experience with the lifetime warranty,
know some have had cvt replaced without a problem,
like to hear peoples experience with it , good or bad
my pat is in the shop,
while it was there i asked the rep if the part was covered under lifetime warranty,
he said probably not, regardless he checked my info in the system and did not show my lifetime warranty,
he told me to call corporate to check on status
so called and they told me it was cancelled because i did not submit 5 yr inspection, told him when it was done and where and he said dealers dont submit the inspection to chrysler, i the owner have to submit it,
'he gave me a link to submit copy of inspection,
my original inspection receipt is in the pat which is in the shop,(different shop from where i had inspection done)
so i called inspection dealer asked for a copy,
he pulled it up and while talking confirmed what corporate said, he doesnt submit to corporate, i would have to do it, he also mentioned see's alot of customers who have had their lifetime warranties cancelled.
i forwarded copy of inspection to jeep corporate and cant get a status from them, just docs received and they are working on it, no time frame on when to expect a response,
while talking to dealer who is working on my pat, they have mentioned that it sometimes take corporate 6 months to reinstate cancelled warranties, and people have had to pay for the work done while warranty is expired.
has me curious on others experience on lifetime warranty
know some have had cvt replaced without a problem,
like to hear peoples experience with it , good or bad
my pat is in the shop,
while it was there i asked the rep if the part was covered under lifetime warranty,
he said probably not, regardless he checked my info in the system and did not show my lifetime warranty,
he told me to call corporate to check on status
so called and they told me it was cancelled because i did not submit 5 yr inspection, told him when it was done and where and he said dealers dont submit the inspection to chrysler, i the owner have to submit it,
'he gave me a link to submit copy of inspection,
my original inspection receipt is in the pat which is in the shop,(different shop from where i had inspection done)
so i called inspection dealer asked for a copy,
he pulled it up and while talking confirmed what corporate said, he doesnt submit to corporate, i would have to do it, he also mentioned see's alot of customers who have had their lifetime warranties cancelled.
i forwarded copy of inspection to jeep corporate and cant get a status from them, just docs received and they are working on it, no time frame on when to expect a response,
while talking to dealer who is working on my pat, they have mentioned that it sometimes take corporate 6 months to reinstate cancelled warranties, and people have had to pay for the work done while warranty is expired.
has me curious on others experience on lifetime warranty
