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Savanna LaBella

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Discussion starter · #1 ·
Has anyone else been physically harmed by their vehicle? Yesterday driving (down the highway nonetheless) I noticed my foot wet. I reached down to double check and sure enough my sneaker was soaked. My hand then hit underneath the dash and I got burned!! Wish that was the end. A minute later hot liquid leaked and burnt my foot as I drove! I was almost to my destination so I kept driving to not endanger myself being stuck on a major interstate alone. As I was on the onramp to an adjoining highway, BOILING HOT FLUID leaked from under my dash onto my foot!! I screamed, started crying and almost crashed my car!!!! Needless to say I brought it to the dealership and their response was that it happens?!!!!!!! I'm sorry but this is a major issue that needs to be addressed. I have photos of my baby toe bright red and a little bubbled!! Help, what do I do for recourse? No issues up until this past week! Bought brand new April 2015 with 13,400 miles on it now. They said debri caused a buildup of fluid so it leaked?!
 
Your situation seems pretty rare to me. The only thing I can imagine is water from the heater and that is a rare occurrence in any vehicle, but unheard of in such a new one.

I'd call it a fluke. In all the cars I've owned a leaking heater core only happened once and it was in a 15 year old vehicle (a 1960 in 1975). That was only a slow drip on the passenger side.

I'm curious. Please keep us posted.

And griff, for crying out loud, let's leave the lawyers out of it. That vehicle should still be under warranty. Heck, don't give FCA a reason to discontinue the Patriot. OP should just get it fixed and be happy. :Racing: <-- Don't he look happy?
 
I brought it to the dealership and their response was that it happens?!!!!!!! I have photos of my baby toe bright red and a little bubbled!!

Bring on the lawyers, I say! Nobody should have to endure a red bubbly little toe without major compensation......
 
Has anyone else been physically harmed by their vehicle? Yesterday driving (down the highway nonetheless) I noticed my foot wet. I reached down to double check and sure enough my sneaker was soaked. My hand then hit underneath the dash and I got burned!! Wish that was the end. A minute later hot liquid leaked and burnt my foot as I drove! I was almost to my destination so I kept driving to not endanger myself being stuck on a major interstate alone. As I was on the onramp to an adjoining highway, BOILING HOT FLUID leaked from under my dash onto my foot!! I screamed, started crying and almost crashed my car!!!! Needless to say I brought it to the dealership and their response was that it happens?!!!!!!! I'm sorry but this is a major issue that needs to be addressed. I have photos of my baby toe bright red and a little bubbled!! Help, what do I do for recourse? No issues up until this past week! Bought brand new April 2015 with 13,400 miles on it now. They said debri caused a buildup of fluid so it leaked?!
Hi Savanna LaBella,

I'm sorry to hear about this! Can you PM our page with your VIN and contact information? I would like to look into this further for you.

Andrea
Jeep Social Care Specialist
 
I hate threads like this... OP posts one thing ever on the site, no follow up, no additional information. Then this kind of thing shows up on search engines, and suddenly the car is unsafe for everybody. The likelihood of such a new car doing this is so low, it boggles my mind what could be happening without more details.
 
I brought it to the dealership and their response was that it happens?!!!!!!! I have photos of my baby toe bright red and a little bubbled!!

Bring on the lawyers, I say! Nobody should have to endure a red bubbly little toe without major compensation......
So griff, esq., what law firm do you work for? ;)
 
I hate threads like this... OP posts one thing ever on the site, no follow up, no additional information. Then this kind of thing shows up on search engines, and suddenly the car is unsafe for everybody. The likelihood of such a new car doing this is so low, it boggles my mind what could be happening without more details.
I've seen a number of these posts -- some outrageous claim, then silence.

Maybe Andrea from Jeep Cares would like to give us a follow up? Did OP even send the PM? Or was this just a thread bomb?
 
Yea, never heard of this happening ever in my life, except in the McDonald's drive through .... which is why I avoid that place as much as Walmart :D
 
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A/C condensate drain was plugged by FOD, full tray of water was heated up by heater core, hot water leaked onto floor and driver. It happens.
I guess I could see that, but on a ~18 month old car? what is she driving through to plug up the drain hole?
 
Discussion starter · #17 ·
I'm here, just busy with life! so what happened was I was on my way to work, which involves driving major highways. I literally just got off the phone with the service department where I leased my car because it was making a weird noise when I turned and had the AC on. a few minutes later my foot felt weird. I reached down real quick to feel my foot was wet and on my way to sit normally my hand hit under the dash and got burned (no marks but really hot) so I thought wow, weird. after that im telling you burning hot fluid came down on my foot. ouch! I was almost to work so I kept driving so I didn't have to stop on the interstate. it gets worse. I had to switch highways and enter onto another main highway in my area. ON THE ONRAMP it leaked again only worse this time! This is when I screamed and started to cry. almost getting into an accident. My work is about 1/4 mile from where I was so after coasting for about 10 seconds I realized I had to step on the gas as my foot was just hovering in the air, not on brake or gas. I eased myself to the top of the inclined highway and then coasted downhill so my foot was not on the gas pedal. my FIL called the dealership since we do a lot of business there and the head service guy said bring it right in that they knew what was wrong. I brought it in, no papers or anything to say it was serviced but they said it happens, that's why they knew right away what it was. That something got blocked and it caused water to build up and then overflow. Why onto my foot though and they cannot guarantee it won't happen again. They said debris gets in there and blocks it. The solution they gave me was when I bring it in for an oil change they will unblock it! no guarantee. I have a 15 month old daughter. If she was in the car and god forbid something happened would this be the answer I would receive? That it happens and they know about it happening???
 
Spiders :D

Seriously tho, all the times those little ****ers plug up our gas lines on our catering gas griddle, boiler burner, etc!
All from little tiny webs that are constructed of the strongest material on earth!


In detail a dragline silk's tensile strength is comparable to that of high-grade alloy steel (450 - 2000 MPa), and about half as strong as aramid filaments, such as Twaron or Kevlar. Consisting of mainly protein, silks are about a sixth of the density of steel (1.3 g/cm3). As a result, a strand long enough to circle the Earth would weigh less than 500 grams (18 oz). (Spider dragline silk has a tensile strength of roughly 1.3 GPa. The tensile strength listed for steel might be slightly higher—e.g. 1.65 GPa, but spider silk is a much less dense material, so that a given weight of spider silk is five times as strong as the same weight of steel.)




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Discussion starter · #20 ·
A/C condensate drain was plugged by FOD, full tray of water was heated up by heater core, hot water leaked onto floor and driver. It happens.
It happens. That's the answer I got from the dealership. Is that the answer they would give somebody if someone was seriously injured or killed in an accident due to it happening?
 
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