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New 2009 Patriot Replaces My 2008 Model

2.3K views 8 replies 7 participants last post by  Speezy  
#1 · (Edited)
Hi Everyone -

Speezy in Seattle here. Some of you were aware of my issues with my 2008 Patriot. I finally got it replaced under the Washington State Lemon Law.

It has been a long battle (began at 1000 miles; it had 18,000 when I turned it in on Tuesday), but when the day finally came, and all the numbers were finally agreed upon (went back and forth a few times), the paperwork went quick and I am now the owner of a brand new 2009 Patriot.

So , having owned both, let me tell you the most noticeable differences.

1. Dash trim and door trim on the 2009 is MUCH BETTER. Instead of square air vents, they are now circular and better able to direct air where you want it. Entire Dash has been re-designed for the better.

2. 12v adapter is moved up the console so it doesn't interfer with the drink holders. 4WD lock has been moved towards the back of the console

3. Door lock post have been recessed..I like this because when trying to rest my arm on the window sill, the post would always poke my arm, or my shirt sleeves would get snagged.

4. Better radio..or perhaps same radio guts, but better looking, more options on the standard radio

And...maybe it was just my 2008, but the 2009 car feels more solid, it is quieter in the passenger compartment .

So...I hate that I had to go through the Lemon Law thing to get my car issues resolved, but I am VERY HAPPY with the end result. I feel like I now have a better car.

For anyone having problems with their Patriot, I highly advise you to contact Chrysler Customer Care @ 800.992.1997. The dealer really cannot intercede on your behalf with Chrysler, you have to do it.

Kudo's to my dealer though (although I wasn't to thrilled with their service shop in the beginning) the owner was freindly, professional, and wasn't the least bit combative about the car exchange. I will say that he did try to come up with other possible solutions, but I was adamant about going the lemon law route and he respected my decision..after all it wasn't really costing him a dime..Chrysler paid all the costs. For any of you in Seattle...Tom Matson Dodge/Jeep. Tom is a good guy.

I highly advise new car buyers to read and understand their state's lemon laws before they buy a new car. I hope you won't have to use it, but it is nice to know what your options are
 
#3 ·
Speezy, glad to hear you got your problems completely resolved. Also glad to hear you got an '09 model and are able to actually explain the differences as you see them.
But mostly, thanks for giving us insight to the process you went through with the Lemon Law regarding your Pat. It's informative and sheds some light on the procedure. I think I can speak for a handful of people on here when I say I appreciate you letting us in on what happened to you during the process.:smiley_thumbs_up:
 
#5 ·
#8 ·
I am glad you got a new vehicle, it stinks to have things go wrong so early in the ownership experience.

I am sure many of the 2009 improvements are to your liking. I personally can't get past the new sissified interior look, but I am glad that you like it better. Overall aestically the 08 gets the advantage in my book.

From you review of the 09 and my knowledge of the 08. It sounds like this to me.

Interior styling is more natural to the outside and Jeep in the 08.

Location of the outlet sounds improved. 09 gets the advantage.

My 08 ride was very quiet until I got that rattling from the weather stripping. Two days ago I would have taken your word and given the advantage to the 09, but since I took it in to the dealer yesterday it has been quiet as a mouse, so I would pick a fight with you either way as of today.

2008 stock radio, I can easily see that being improved so will take your word on that. 09 gets the advantage.

4WD Lock lever seems like a fine location in either model. Draw.

Lock stems, they never get in my way in the 08, but can't see the new 09 recess being any worse than 08, so a draw there.

Thanks for the update.

Glad to see that if you are persistent the lemon law is a viable option for folks that are having options. Two thumbs up for sticking with it.