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BREAKING NEWS - Lifetime Powertrain Warranty

26K views 42 replies 30 participants last post by  Neely2005  
#1 ·
This was just announced at our Chrysler coporate headquarters.

Starting today, July 26, Chrysler will offer our customers in the United States a new Lifetime Powertrain Warranty on most new Chrysler, Jeep and Dodge vehicles.

The program will be the first of its kind offered by any automaker, and it will apply to most new model-year 2006, 2007 and 2008 vehicles purchased from dealer inventory on or after July 26, 2007. The warranty will cover the cost of all parts and labor needed to repair covered powertrain components.

The new warranty is limited to the first registered owner or retail lessee. To maintain warranty coverage, the owner must have a powertrain inspection performed free of charge by an authorized Chrysler, Jeep or Dodge dealer once every five years. Vehicles will continue to have the three-year/36,000-mile Basic Limited Warranty for other components.

You should hear more details in the press.
 
#6 ·
Booo.

Most people trade in their vehicles around 5 years/60,000 miles. It would negate the "lifetime" portion of the warranty. What a waste. Why not just offer a transferable 10/100,000 powertrain warranty instead of this not so "lifetime" one?

It is just a gimmick to get butts into the showrooms.
 
#10 ·
Booo.

Most people trade in their vehicles around 5 years/60,000 miles. It would negate the "lifetime" portion of the warranty. What a waste. Why not just offer a transferable 10/100,000 powertrain warranty instead of this not so "lifetime" one?

  • It looks good in print and on TV
  • sounds impressive
  • no real cost added to company as most will trade or sell inside 5years
  • brings in money because they must take it in for 'inspection' at least once every 5 years (think they will find other things that need to be fixed when inspecting?!?!)

It's good marketing.
 
#8 ·
Why is everyone so upset? Deals come and go all the time. If you wait around for the next deal you will never get the vehicle. Its like buying a new computer. If I wait another 6 months I could get more memory, a faster system, etc, etc for the same price but I would have to go 6 more months on a 5 year old computer. You buy the best deal at the time you are ready to buy.

Since most people trade within 5 years, as previously mentioned, the "lifetime" part makes little sense. Again, as mentioned before, its a sales pitch to get people into the show rooms. I bet it works, though.
 
#9 ·
The new warranty is limited to the first registered owner or retail lessee.
Well that's not 'lifetime' then.
 
#12 ·
This is awesome! For someone like me, who intends to keep a new car for 15-20 years, this is a much better deal than the 10/100K from Hyundai/Kia. As far as I'm concerned, this puts the Patriot several notches above the Kia Soul. I just wonder how long this will last. I remember when I was a kid that Ford introduced a lifetime warranty, but it was only offered for a few years, in the early 80s.
 
#22 ·
This is awesome! For someone like me, who intends to keep a new car for 15-20 years, this is a much better deal than the 10/100K from Hyundai/Kia.
The Hyundai/Kia warranty cant be beat. Lifetime powertrain is great, but the basic warranty is still only 3/36. The Hyundai/Kia basic warranty is 5/60 and it is fully transferrable and includes raodside assistance. The 10/100 powertrain is transferrable to immedaite family members only, good for parents handing down to their kids. Hyundai has been running this warranty unchanged for at least 10 years now, and Kia since 1998. Ive already seen Chrysler start and stop the 7/70 warranty in that time frame and now going back to a long warranty again.This is a great warranty for anyone on the fence, it should certainly give peace of mind, but I think the Koreans still have the best warranty.
 
#13 ·
Calm down people. Sheesh!

Talked to my dealer. Since mine is still on order, I will be covered. Official start was 12:00pm EDT today and saves me almost a grand because I was going to get the extended powertrain warranty anyway. That makes wait seem a little more tolerable.

They also said they have been holding customers off on closures since they found out a week or so ago. They didn't give any details out but urged that it might be worth waiting a week.

I've said it before, I'll say it again. A good relationship with a reputable dealer pays. So far on this vehicle it's saved me about $1600 above the more than fair price I received in the first place.

As for the date, that's the way it goes. Chrysler is a business after all. I would think that if you closed the deal within the last week you might have a chance if your dealer gives a crap, but if you harranged them for every nickel and played one dealer off the other to twist their arm then probably not.
 
#14 ·
Wow, that's great! I'm also an owner who keeps my cars for long times. I'm giving my 11 year old Subaru Outback to my son-in-law when I get the Patriot. It may be a gimmick, but it's a nice gimmick!
 
#18 ·
I suspect wear and tear will not be covered; and in 8 to 10 years theres going to be alot of wear....

Also fine print may mean the lifetime of the car and not life time of the owner. Once your ride has 150k on it they may well say its worn out.

I'm looking at a Patriot and the warranty will have little to do with my choice.
 
#20 ·
Oh and for those who recently bought their Patriots...read the fine print, you CAN still get it, contact your dealer:

*Special 60-Day Pricing for DCSC Lifetime Powertrain Plans expires September 30, 2007.
DCSC Lifetime Plans cover ONLY the first vehicle owner/lessee. DCSC LIFETIME PLANS ARE NON-TRANSFERABLE. DCSC Lifetime Plans
are only transferable in the state of New York ($50 transfer fee). Florida dealers are not eligible to participate in this program.

Don’t delay – Make sure you offer the new DCSC Lifetime Powertrain Plans with special
pricing to all of your existing 2006 and newer owners and lessees to ensure their continuing
satisfaction with DaimlerChrysler!
Prices for the new Lifetime Powertrain Plans will be adjusted after this special introductory
60-day period

More info at our sister site, LXForums.com at THIS thread
 
#23 ·
Oh and for those who recently bought their Patriots...read the fine print, you CAN still get it, contact your dealer:

*Special 60-Day Pricing for DCSC Lifetime Powertrain Plans expires September 30, 2007.

More info at our sister site, LXForums.com at THIS thread
I wonder what "on the cheap" is... anyone who gets quoted please share. I would like to take advantage of this offer!

:pepper:
 
#21 ·
My Patriot was a good deal and the right choice for me when I ordered it at the end of March and received it in June, and it's STILL good.

The fact that other people got a different deal (which did not exist at the time I got mine) does not effect the deal I got.

How dumb it would be to spend the whole day pissed off because a little old lady was handing out $100. bills on the street, and she just happened to begin 10 minutes AFTER you walked by. You didn't lose YOUR $100, nor did it cost you $100 in any way! Bless the old lady for her generosity, bless those who received $100, (they probably needed it as much or more than you) and thank the universe that you CAN walk. :smiley_thumbs_up:
 
#25 ·
Lifetime warranty details

ok so here is the deal. i just got back from my dealership. you have until 60 days from TODAY to purchase the lifetime warranty if you don't have it yet. the cost is $750 within those 60 days. After the 60 days the cost is 1,500 and you can only buy it if your pat is still under its 3/36,000. Here is the catch (according to my dealer) "power train" is only lubricated parts. i.e if my head gasket blew it wouldn't be covered because its not lubricated...same with a circuit/chip in the CVT...

Has anyone looked into what is considered "power train"? please let me know
 
#27 ·
ok so here is the deal. i just got back from my dealership. you have until 60 days from TODAY to purchase the lifetime warranty if you don't have it yet. the cost is $750 within those 60 days. After the 60 days the cost is 1,500 and you can only buy it if your pat is still under its 3/36,000. Here is the catch (according to my dealer) "power train" is only lubricated parts. i.e if my head gasket blew it wouldn't be covered because its not lubricated...same with a circuit/chip in the CVT...

Has anyone looked into what is considered "power train"? please let me know
I got this information faxed from jeep. As far as I can tell..it is not excluded to only "lubricated parts"
 

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#30 ·
Wear and tear will be covered

Wear and tear is always covered. That's the whole idea of a warranty. Excessive W&T won't be covered like every other warranty out there. For example if you run over a log or rock and snap a drive shaft, that will NOT be covered. On the flip side, if the universal boot splits open and the u-joint gets contaminated with dirt causing the u-joint to fail, that will be covered. The same clause is in the current 3/36 warranty.

That is probably the reason they are insisting on a 5 year inspection as well. They probably don't cover "consumables" either like brake pads, belts or fluids. A good guess would be it will not cover parts of the manual 5-speed clutch as well.

When they say powertrain, that is an industry standard term and it usually means everything that either creates or channels power to the wheel and associated sub systems (like the electronic control modules for the engine and transmission, cooling system, electrical, etc.) They probably also exclude the exhaust for obvius reasons. If there are any exceptions to that term, they have to be expressly listed as exceptions in the contract. As a matter of fact contracts of this type usually have a section labeled "definitions".

For purchasers of the contract, you will most likely receive all this at signing time. Those that get it with a new vehicle will most likely see a seperate book along with their owners manual that has the expressed contract and probably an explanation in layman's terms of what is included or excluded and how it interacts with the 3/36 warranty.