Hi Everyone,
Does Patriot Limited come with heated mirrors or not?
Thanks
Does Patriot Limited come with heated mirrors or not?
Thanks
Heated Mirrors
mauritiuspan
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The brochure I have refers to the mirrors as "power exterior foldaway mirrors."
I remember asking the salesman if it had heated mirrors and he did not know. I looked at the mirror at the time and saw no heated symbol. I scanned down the list of options and plain as day it said heated mirrors. The salesman said "Well, then it does have them."
I just did an inventory search in my area. I found this on the Limited's window stickers:
FUNCTIONAL / SAFETY FEATURES
Advanced Multistage Front Air Bags**
Supplemental Side Curtain Front and Rear Air Bags**
Electronic Stability Program and Traction Control
Anti-Lock 4-Wheel Disc Brakes
Electronic Roll Mitigation
Brake Assist
Sentry Key(R) Theft-Deterrent System
Power Windows with Driver's One-Touch-Down Feature
Power Locks, Speed Sensitive
Power Heated Fold-Away Mirrors
The Sport models' window stickers do not have the word "Heated" in their descriptions.
I remember asking the salesman if it had heated mirrors and he did not know. I looked at the mirror at the time and saw no heated symbol. I scanned down the list of options and plain as day it said heated mirrors. The salesman said "Well, then it does have them."
I just did an inventory search in my area. I found this on the Limited's window stickers:
FUNCTIONAL / SAFETY FEATURES
Advanced Multistage Front Air Bags**
Supplemental Side Curtain Front and Rear Air Bags**
Electronic Stability Program and Traction Control
Anti-Lock 4-Wheel Disc Brakes
Electronic Roll Mitigation
Brake Assist
Sentry Key(R) Theft-Deterrent System
Power Windows with Driver's One-Touch-Down Feature
Power Locks, Speed Sensitive
Power Heated Fold-Away Mirrors
The Sport models' window stickers do not have the word "Heated" in their descriptions.
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Yes, that is true, but if it was an advertised feature at the time of purchase, it had better well be installed. I'm sure a number of us might have an issue to raise with DC.
I looked on the jeep webpage, and power heated mirrors was listed as a standard item, so I did an inventory search of all the Patriots in the Dallas/Fort Worth area, looked at the window stickers and found it on none on the sports that I checked but I checked every limited and heated mirrors was listed on two limited but was not listed on four limiteds. So I dont know why some have it listed and some dont. Whether there is claim for not getting it would likely rest on whether it is on your window sticker or order form. If it wasnt on your window sticker or order form you would have to show that your purchase was in reliance of the webpage or a salesman who said it had heated mirrors which would be hard to prove if its not on the sticker.
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212 Posts
It does indeed say Heated.
go to jeep.com and search for dealers under zip code 21117. the first listing "Heritage dodge jeep"
They have inventory on a patriot 4x4 sport. the sticker does say Power Heated fold away mirrors as part of the 26E package.
Yea, that sport does say heated. Must have been a mistake they are fixing. One further caveat, if you buy a Patriot with the knowledge that it may not have heated mirrors even if it says it does, you may not have a claim because actual knowledge cancels reliance.
the reason they're changijg them is I told them about it two weeks ago, both the website and window stickers. all had it listed 2 weeks ago and they have recently started to change them but has yet to update the website. the sport editions can add it on but limited is listed as standard. DC does know about this and is trying to fix it, but not for those who have already bought the patriots. My dealership is currently talking with DC about a resolution. my family lawyer says it falls under false advertising and misrepresentation of a product.
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I agree. They seem to be fixing the mistake. Unfortunatly, I ordered my Patriot back in February. Up until today, I thought it was going to have heated mirrors. Now I don't know one way or the other if it will or not.
Has anyone seen a window sticker for a sport that has the 26e pkg that DOESN'T say "Heated" mirrors?
yea, all of the sports i checked in D/fw did not say heated. I didnt check all of them because there are so many, but I checked 5 or 6 and none had heated.
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Shoulda boughta Libby! ;-)
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re: fraud laws
Hi Superdave,
I am not a lawyer so I cannot speak with expertise.
This would be D-C and not the dealer misrepresenting. Correct me if I am wrong but the window sticker and the order sheet constitute a contract. If they contain information regarding a specific feature and that feature is not offered then D-C is in breach of contract. The remedy is either to pay for the cost of the missing feature or reduce the price accordingly. Whether this rises to fraud or not depends on intent. Whether it is triple damages or not depends on statute, intent, and legal interpretation. The dealer was in Georgia and they were concerned enough to contact Ford and act immediately.
Fyi: I had asked at the time more for information, I did not give a damn about the door locks but asked when I had brought the car in for some minor work. They insisted on the fix.
Now I did once sue a dealer for consumer fraud in another state regarding failure to perform a warranty repair. They chose to settle for legal fees and damages. That is another story.
Hi Superdave,
I am not a lawyer so I cannot speak with expertise.
This would be D-C and not the dealer misrepresenting. Correct me if I am wrong but the window sticker and the order sheet constitute a contract. If they contain information regarding a specific feature and that feature is not offered then D-C is in breach of contract. The remedy is either to pay for the cost of the missing feature or reduce the price accordingly. Whether this rises to fraud or not depends on intent. Whether it is triple damages or not depends on statute, intent, and legal interpretation. The dealer was in Georgia and they were concerned enough to contact Ford and act immediately.
Fyi: I had asked at the time more for information, I did not give a damn about the door locks but asked when I had brought the car in for some minor work. They insisted on the fix.
Now I did once sue a dealer for consumer fraud in another state regarding failure to perform a warranty repair. They chose to settle for legal fees and damages. That is another story.
I cant speak to Georgia law, but this issue is complicated and I could write for hours on it. But in short general terms, whether the order is a contract would depend on whether the sale is final at the time of the order and then your talking about a breach of contract issue rather than fraud if the order doesnt match the car delivered. The window sticker, generally speaking, is not a contract (it might be interpreted to contain terms of the contract) but it is a representation. Typically, you are contracting with a dealer and not the manufacturer. A manufacturer can, in some circumstances, be responsible for its own representations. Remedies can vary based on the claim (ie. breach of contract, statutory consumer protection claim, or common law fraud). Fraud is certainly a higher standard than misrepresentation which can also be a common law claim, but many states offer better protection through a consumer protection statute than could be gotten through a common law claim. Mulitplication of damages is going to depend on statutes but again, if its offered, its likely going to require a higher standard such a knowledge of falisty. A mistake is not fraud.
I would imagine the reason they wanted to fix your door locks was a combination of wanting to do right by you, consumer satisifaction, and to aviod a legal claim.
I guess the purpose of what I am saying is that there is a low probability that the heated mirror issue rises to the level of fraud. And while I cant speak to any laws outside the state of Texas, and legal issues are highly dependant on specific facts, there is a low probability that one could get triple damages for the heated mirror issue. There may be misrepresentation issues but they typically require a "material" misrepresentation and reliance upon that misrep. by the consumer. I am sure that DCX will take steps to correct this with purchasers.
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Interesting SuperDave! I am still confused (my normal state).
Scenario (assume Texas)
The Patriot is advertised as having an options package with feature x.
The dealer writes on the purchase agreement option package a with feature x.
The car is delivered with sticker containing options package a and feature x. The car does not have feature x
What is the remedy?
Is it considered a defect?
Is it considered a mis-representation?
When does it rise to fraud?
What if only the purchase and sale is the only document containing the feature and the dealer made the error?
You know there is something ironic about a person in Georgia asking a person in Texas about the damages due a car sans a heated outside mirror. I had to deal with frost three times this year.
Scenario (assume Texas)
The Patriot is advertised as having an options package with feature x.
The dealer writes on the purchase agreement option package a with feature x.
The car is delivered with sticker containing options package a and feature x. The car does not have feature x
What is the remedy?
Is it considered a defect?
Is it considered a mis-representation?
When does it rise to fraud?
What if only the purchase and sale is the only document containing the feature and the dealer made the error?
You know there is something ironic about a person in Georgia asking a person in Texas about the damages due a car sans a heated outside mirror. I had to deal with frost three times this year.
There are many variables here and its very hard to talk specifically because small facts make big differances, but, hypothetically, if I had ordered a Patriot and the paperwork stated that it would have heated mirrors and it was delivered to the dealership without heated mirrors, and heated mirrors were an important factor in choosing the vehicle, I would consider this a non conforming product and would have several options.
The goods must conform to the agreement. For example: Say I enter a contract to purchase 50 green tee shirts for $500 but the seller delivers 50 yellow tee shirts, I could refuse to accept the yellow shirts or I could just go ahead and accept them. But, the seller may have the option to fix the non-conformity.
So in my Patriot hypothetical, I could refuse to purchase and ask for my money back or I could accept it as is. There are facts that could effect this simple outcome. There are other contract remedies that might be avaible based on certain facts. And if I had already taken dilivery when I discovered the non-conformity, it gets more complicated.
The problem with the mirror problem in reality is that it was probably the result of a misprint and the cost of heated mirrors is probably not factored into the cost of the Patriot so niether DCX nor a dealership is going to want to take a hit in reducing the cost of the vehicle because it doesnt have heated mirrors. A misrepresentation claim will probably depend on whether I relied on a representation in my purchase (would I have bought it if I knew it didnt have heated mirrors?) If I would have bought it anyway, its harder to make a misrepresentation claim. Either a manufacturer or a dealer could be responsible for misrepresentations. Its not likly to rise to fraud unless the manufacturer or dealer knew that there wasnt heated mirrors but said it had them in an effort to "trick" you into buying it.
If heated mirrors are extremely important to you and you truley believed you were getting heated mirrors and you would not have bought the patriot if you had known it didnt have heated mirrors, you should probably talk to the dealership about the situation and see what can be worked out. If there is still no resolution, I would suggest contacting a local attorney who can apply your specific facts to the laws. I cant give legal advice in this forum and Im not an expert in contract law, I was just trying to clear things up a little.
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3,969 Posts
Thank you again Superdave!
I have pushed this discussion because most of us have purchased items where it did not match what was presented. We all want to know our options in seeking a resolution.
Can the claim be made that the heated mirrors are defective and request that they be fixed? Does this become a warranty problem?
Please note: As far as I know the Patriots do include heated mirrors with the appropriate package. As for me this is a very minor feature seldom needed.
I have pushed this discussion because most of us have purchased items where it did not match what was presented. We all want to know our options in seeking a resolution.
Can the claim be made that the heated mirrors are defective and request that they be fixed? Does this become a warranty problem?
Please note: As far as I know the Patriots do include heated mirrors with the appropriate package. As for me this is a very minor feature seldom needed.
I would think that if some Patriots have heated mirrors and some dont and your paperwork says you should have them, then you probably wouldnt have any trouble getting them. If the whole thing is a misprint and none of the Patriots have heated mirrors, then I doubt anybody will be getting them installed. I dont think this would be a warranty issue and Im not sure about the defect, if it was a route you could take, I think it would depend on whether you were actually supposed to get them and didnt. I would check your purchase contract for an arbitration agreement too. That will effect your options.
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So I spoke with the Dealer about this issue when I picked up my Patriot yesterday. The manager called DC about the issue. DC passed the issue off as being the fault of the company that designs and maintains the website. Apparently DC does not run their own website. There is no option for Heated mirrors nor can they add them at a later date.
Also, the cost of the E pkg for 4x4 sport models went up about $300.
Also, the cost of the E pkg for 4x4 sport models went up about $300.
on our yukon you have to turn on the rear window defroster to activate the heated mirriors
and if my jeep dosent have them... heads will roll
cause when i get out of work in the morning its a royal pain in the butt to get ice off tiny mirrors
edit:
do the mirrors have the little squiggly lines on them for the heated mirror sign??? if they do then they should be there
and if my jeep dosent have them... heads will roll
cause when i get out of work in the morning its a royal pain in the butt to get ice off tiny mirrors
edit:
do the mirrors have the little squiggly lines on them for the heated mirror sign??? if they do then they should be there
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