I dont know what book you are reading?? Mines every 12 months or 9.000 miles , 18.000 miles ,27.000 miles etc.....Mine is an 08...page 167 of your owners handbook.

My 2nd service cost £219:27.........

I dont think the UK Spec has an oil change indicator..... I may be wrong--or it may just be for the Petrol engine model !!

 

thanks for the info.

Mines a 2009 model and owners handbook details the servicing of the diesel model on page 216. Petrol model is every 7,500mls by the looks.

Weird...

 

My book only goes up to page 190..!! I think 7.500 miles is petrol model same as my old Caliber Petrol SXT Cvt......I hope some other UK people can chime in?? You certainly dont want it serviced twice a year---Unless you do a high annual milage!My old Skoda superb had a similar VW Diesel & that was 12,000 miles intervals.

 

Thanks again, I'm on for about 10k / year so not high mileage. I have a call out to my supplying dealer, just waiting on clarification.

best regards

 

Just spoke to dealer who has confirmed service interval is 9000 miles or 12 months - which ever is sooner.

So my handbook seems to be wrong and complete nonsense.

Not sure what is going to happen when they come to stamp the service book as the service record boxes have the intervals as per my original post ie, 10,000 miles and six months :doh:

Oh well...

 

You may have the North American book , or maybe its been ammended for the 09/10 models?? I wouldnt worry about it..!!

I just noticed my service stamp section just has.... 1st Service....2nd Service....3rd Service Etc....& the dealer just writes in the Mileage & date it was done!!

 

When I first went looking for a Patriot I asked about servicing and was told it's every 9,000 miles or 12 months. I was also told the service was about £195.00 for a diesel engine.

 

Was quoted £215 for the first service which I thought was pretty reasonable.

Cheers

 

why are service intervals different around the world ??

we have 10k's or 6 months here in Aus

 

15.000km or 1 year here in Latvia for diesel or 12.000km or 1 year for petrol.

 

Same in Portugal, 15.000k or 1 year.
We don't heve the pretol option here, only the 2.0 crd

 

Yes it is strange that the service intervals are different for the same model. Perhaps it is to do with regional expectations of what customers have become to expect.

In the US for example I think the oil changes are more frequent.

 

yeah the differing service intervals are weird, the engine i had in my old audi a4(1.9tdi) had 20,000 mile service interval

 

I think, and I could be wrong, that it may be something to do with the engine oils and quality of the fuels used in different countries.

 

Mine is a 2009 model and my handbook states every 10k or yearly service intervals. I rang Ridgeway Portsmouth (England) and they quoted that it should be every 9k, im currently at 9,800 miles when I rang to book in for the 10k as the book stated and have been told the book is incorrect!! they are charging me £180 for 1st service.

 

Yep CRD is 9,000 Miles ( Forget Kms) or 12 months---£180 for first service sounds about right!!

 

Hello there, another UK Patriot owner here. I was trying to get my head around the service interval for the Patriot CRD as I just had my car in for its first scheduled annual 12 month service. I'm a higher mileage user, and have just tipped 19500 miles. The manual I have for my Patriot bought in Sept 09 (facelift version) states 12 month 20,000 mile services, with discretionary oil services at 10,000 miles for cars in off-road service.

The manual also states that the 'oil service required' warning is triggered on mileage and time. It illuminated bang on schedule.

Now, you can probably guess what is coming......

The service manager told me I ought to have serviced the car at 9000 miles. What? Am I supposed to be a clairvoyant or something? The manual explicitly states 20,000 miles for on-road use, the service book is set up around that interval.

I haven't had a satisfactory response yet from the dealer despite asking for an official explanation.

Now given the VW PDi based engine and use of extended service oil, this would justify what is defined in the manual. I'm left baffled, and wondering why Jeep would handicap themselves with an incorrect manual and an uncompetitive service interval. My guess, based on my own experience and in the absence of any satisfactory official explanation is this:

Jeep aspired to and planned to implement an extended service interval, as per the industry norm for a 2010 vehicle, but there is a concern about the oil consumption. I have added over 1.5 litres of Mobil 1 over the year. Is there an element of concern that the UK specific 9000 mile service interval is necessary to check the oil level in less dipstick-aware drivers vehicles? Apart from that I can see no reason for specifying extended service oil and not using it as designed. Did the manual get published before the final decision was ratified? And did no-one think it warranted rectifying for those affected? If so it's pretty poor that no-one bothered to tell me, as It's clear that I'm not alone. You'll see quite a few more soon I'll predict, as more 2010 models come rolling in for their first service.

I have been really impressed with the economy and reliability of my Patriot, and also its capability in that last winters conditions. Whilst the boys in Belvedere have done the business, sadly, this confusion over the service interval and the inadequate explanation to date makes me question the competence of the local service arrangements.

Who knows, maybe the service interval is 20,00 miles!

If anyone else has an official explanation, I'd love to hear it.

 

Is there anywhere available for this information?? with regards to the 20,000 miles service??

 

I havnt seen a new Patriot handbook so I cant really comment . My 08 Pat. ( pre facelift) was once every 12 months or 8.000 miles .

My Avenger has 2.4 Petrol engine ( same as US 4x4 Pats ) The handbook ( being typically American) states every 6 months or 7,500 miles . I showed this to my salesman , he told me " Forget that!! we do once a year or 9,000 miles here. He agreed with me , even with the petrol engine & fully synthetic all , this can be pushed to 20.000 miles or every 2 years--in line with lots of other engines in UK & Europe!!

 

I have the 2010 owner's manual and warranty booklet. The manual says that the service interval for diesels is 6 months and the warranty is void if you don't follow the manual. If I had a diesel I would be getting my dealer to confirm in writing that the manual is wrong and that the warranty will not be affected by ignoring it. Better safe than sorry. Keep in mind the failsafe test for spotting when your dealer is lying to you - his lips are moving.

It will be interesting to see what the service interval is for the CRD 2.2.

 

I dont know of any other car in UK that has 6 month service intervals!!! Its 2010 not 1955!!

 

I absolutely agree, but finish this letter to Jeep.

Dear Jeep,
Thank you for your notification that you have refused to repair my car under warranty because I did not follow your recommended service schedule. Please be advised that I intend to pursue this matter through the courts. For your information, I did not follow your schedule because ... (insert A, B, C or D below)

A) I have a written confirmation from your authorised agent that your schedule is wrong.
B) I had a verbal confirmation from your authorised agent that your schedule is wrong.
C) Some bloke on the internet told me your schedule is wrong.
D) I never read the manual.

 

So what does 180 quid cover? That sounds pretty expensive.

 

The service interval pre-face lift is 15000 Kms which is 9375 miles. On later models (because of the short service intervals) a check oil light/system is fitted which if it is not illuminated means the earler services are not needed. A dealer who claims it is is flat wrong.

All VAG vehicles with the PD engine have a short service interval/issue, although Jeep have made theirs the shortest. Its the nature of the PD engine and the narrow cam lobes needed top fit the PD system cams in with 16 valves cams as well requires the oil to be spot on and the high spec oil needed. Fiting of a oil monitoring system has improved this position as 9000 about town and stop start miles is very different from 9000 motorway miles.

I'm afraid Jeep Dealer services are a rip-off. The 9000 mile services is oil and filter plus a few checks. Dealers charge circa 200ukp for this. The Oil and Filter cost about 40 quid and the whole job takes about an hour including doing the checks. My last service when in warranty just under 60k miles cost 800ukp because all pads and disk were changed because they were due. The Jeep was under 2 years old and doing 3k miles a month cruising on European motorways so no way were the disks or pads worn enough to change and I feel the dealer just did them because they should on a normal 60k car which would be 6 years old.

A full set of filters (air, Oil, AC, Fuel) costs about 25 quid so with oil a big services costs 55quid for parts and takes two hours. Dealers charge about 400quid for this.

This is of course nonsene. The problem is that Jeep is a premium brand and most of its cars cost over 30k so it has premium service pricing. The Patriot however costs the same as a Ford Focus and service costs should be similar.

I rang a SEAT dealer and asked for the service prices for a SEAT Toledo with the same 2.0PD engine (part of the same chain that sold my Jeep!) and the price was 40% less for each service.

I read a car mag a year or so back in which they did parts price comparison between an Audi, VW, Skoda and SEAT all fitted with the same identical engine. The Audi parts were at least double the price for the Skoda with SEAT being the next cheapest and then VW (i.e in the order the models sell for). The parts obtained were all identical AND all had the logos of all 4 brands on them!

 

I just got a letter from Fiat saying they have taken over Chrysler UK. I wonder if Fiat dealers will be able to service my Patriot at Fiat prices? I sure hope so.

 

Not convinced one of the issue Alfa has and Audi had was that people would take a dear low-volume car in for service and be treated as if they had bought a cheap high volume car. This was the reason that Audi seperated the VW/Audi dealerships in the 1990s.

Ideally you want Jeep dealterships standards but servicing at FIAT prices but not FIAT Dealer standards and Jeep prices.

Then again everyone needs to remember you DO NOT need to go to a franchised dealership anymore for services during the warranty period any VAT registered garage can do a service and as long as its done to the correct standards then no one can complain. This is an EU law that the UK has adopted. In France at the moment there is a big advertising push from the national chains of service centres to get the warranty work.

 

Check out " J D Power " surveys. FIAT come out as the very WORST of all manufacturers sold in UK for both sales & service---Once you have bought a car off them & they have the money in the bank--they lose all interest in you!! If FIAT are going to take a BIG hand in Running Chrysler UK?? This does not bode well for Chrysler , Jeep, Dodge over here.I've enjoyed owning my MOPAR vehicles , but I have a strange feeling my Skoda , Daihatsu, Kia dealers will be getting a visit from me within the next 12 months...Shame!!!

 

Jeep is now effectively a Fiat subsidiary so I reckon change is coming anyway. I don't think Fiat service could be any worse than Chrysler UK. My first Chrysler dealer stole my deposit so it really was a stealership. Also, Chrysler UK service prices are very high.

I wasn't intending to put any work to Chrysler anyway - I signed the online petition to keep the european independent service law in place. However, if Fiat can service my Patriot at non-ripoff prices they might get my business. The petrol service interval is only every 12 months so I have plenty of time to get quotes.

 

I wouldnt trust FIAT to service my Bicycle---