Here are my thoughts and observations on my Patriot after just about 2 months of ownership.
Overall, I’m disappointed, mostly in the build quality, not the design, styling or features. Especially after waiting 10 weeks for delivery. I think this could be a great vehicle if the manufacturer would pay attention to the fundamental details…
I love the styling, appearance (and color!) of the vehicle and I think it’s fairly comfortable, feels good to drive, and certainly the gas mileage is much better than my previous vehicle, a 2004 Jeep Liberty. But the gas mileage is not outstanding, just better than the Liberty (which wouldn’t be too hard of a feat to surpass).
The Patriot is far more car-like than I anticipated (there were no Patriots around in March when I ordered mine, so I test drove a Compass equipped with the same powertrain instead. The experiences of a 20 minute test drive, which seemed fine at the time, are easily forgotten after waiting 10 weeks).
But….
I’ve owned 5 new DiamlerChrylser vehicles since 1994 (1994 Neon, 1996 Stratus, 1998 Stratus, 2000 Caravan, 2004 Liberty…the Patriot is number 6) and the Patriot has the worst build quality of them all. The Liberty was, by far, the best of them all. This is really opposite of what should be occurring…. there should be continual improvement with each generation of vehicle being better than the ones preceding it. Manufacturers of all kinds of products these days, especially the auto industry where many of these concepts were born, are using quality control tools like the Toyota Production System (TPS) and 6 Sigma statistical controls in their processes. What happened with the Patriot?
My Patriot has suffered from a leaking sunroof, misaligned liftgate that rubbed on the bumper cover, a malfunction in the shifter interlock that wouldn’t let me take the shift lever out of Park, very poor (as in sloppy) application of the seam sealant used on the door bottom seams (full of gaps, pockets and is actually curled up in places), and a nagging “surge” or “stumbling” issue during light acceleration between about 20-40 mph.
The dealer corrected two of those problems (the liftgate alignment and sunroof leaks), couldn’t find anything with the shift interlock (it only happened once so far), told me the surging/stumbling is “typical” for this power train combo (FDI) and that the other Patriots they compared mine to on the lot also had the sloppy door seam sealant application. Not exactly a great outcome, and these kinds of issues should not be considered ‘normal’ at delivery. I ‘m left with a feeling that this vehicle is going to have one small issue after another; I hope I’m wrong. I seriously doubt that you’d see these kinds of issues on a Honda or Toyota at delivery.
I don’t mean to rain on anyone’s parade, but I kind of wish I had my Liberty back, and it’s highly likely that the next vehicle will be a Honda or Toyota. The CR-V was second on my list, but I’d been so happy with the Liberty, I decided to stick with Jeep.
Overall, I’m disappointed, mostly in the build quality, not the design, styling or features. Especially after waiting 10 weeks for delivery. I think this could be a great vehicle if the manufacturer would pay attention to the fundamental details…
I love the styling, appearance (and color!) of the vehicle and I think it’s fairly comfortable, feels good to drive, and certainly the gas mileage is much better than my previous vehicle, a 2004 Jeep Liberty. But the gas mileage is not outstanding, just better than the Liberty (which wouldn’t be too hard of a feat to surpass).
The Patriot is far more car-like than I anticipated (there were no Patriots around in March when I ordered mine, so I test drove a Compass equipped with the same powertrain instead. The experiences of a 20 minute test drive, which seemed fine at the time, are easily forgotten after waiting 10 weeks).
But….
I’ve owned 5 new DiamlerChrylser vehicles since 1994 (1994 Neon, 1996 Stratus, 1998 Stratus, 2000 Caravan, 2004 Liberty…the Patriot is number 6) and the Patriot has the worst build quality of them all. The Liberty was, by far, the best of them all. This is really opposite of what should be occurring…. there should be continual improvement with each generation of vehicle being better than the ones preceding it. Manufacturers of all kinds of products these days, especially the auto industry where many of these concepts were born, are using quality control tools like the Toyota Production System (TPS) and 6 Sigma statistical controls in their processes. What happened with the Patriot?
My Patriot has suffered from a leaking sunroof, misaligned liftgate that rubbed on the bumper cover, a malfunction in the shifter interlock that wouldn’t let me take the shift lever out of Park, very poor (as in sloppy) application of the seam sealant used on the door bottom seams (full of gaps, pockets and is actually curled up in places), and a nagging “surge” or “stumbling” issue during light acceleration between about 20-40 mph.
The dealer corrected two of those problems (the liftgate alignment and sunroof leaks), couldn’t find anything with the shift interlock (it only happened once so far), told me the surging/stumbling is “typical” for this power train combo (FDI) and that the other Patriots they compared mine to on the lot also had the sloppy door seam sealant application. Not exactly a great outcome, and these kinds of issues should not be considered ‘normal’ at delivery. I ‘m left with a feeling that this vehicle is going to have one small issue after another; I hope I’m wrong. I seriously doubt that you’d see these kinds of issues on a Honda or Toyota at delivery.
I don’t mean to rain on anyone’s parade, but I kind of wish I had my Liberty back, and it’s highly likely that the next vehicle will be a Honda or Toyota. The CR-V was second on my list, but I’d been so happy with the Liberty, I decided to stick with Jeep.