Ok, so my Jeep is currently at the dealership/service centre for the third time since I purchased it, new I might add, late December last year and I was hoping that someone may be able to enlighten me as to why, for the third time, they have told me nothing is wrong with the car.
I suppose I should start at the beginning…
My Patriot has driven perfectly fine until the steering wheel started to lock when I turn corners or stall when I am slowing down or have pulled up at an intersection, traffic lights or round-about.
I returned it the dealership/service centre only to have them tell me that nothing was wrong (they hooked it up to the computers and whatnot) and that they had set it back to factory settings. They asked me the standard questions such as, did you have the clutch in/in first gear/etc. The stalling and locking happened another nine times when I took it back and asked them to do something as a new car should not be doing this and I was not the only driver who had experienced it while driving my car. They did the same tests and what not, still found nothing and so gave it back to me.
I was then driving around a round-about when the steering wheel locked and I nearly had an accident. That afternoon I called them and told them that they needed to do something. I then ‘googled’ the issue and discovered similar things had happened over in the US but while cars were going significantly faster. I emailed through all the information to the service centre, spoke with them on the phone about what had happened, presented them with a log book I was keeping and l listed information about what gear I was in, the time, rev count, etc. whenever these incidents occurred.
I have just been on the phone with them; they have had my car for three days, they were informing me that I can come and pick my car up and that there is nothing wrong. The car had been put through tests, phone calls to Chrysler had been made and Chrysler was happy with the results.
The person basically stated that I couldn’t drive correctly as I was most likely going into third gear not first, or that I wasn’t revving the car high enough when turning corners. Admittedly I am only 24 and haven’t been driving for very long compared to others, but I do know how to shift gears and I am not the only one that it has been happening to, my dad drove the car and the same thing happened and he has been driving for over 40 years.
Sorry for the long winded post, but I would love to know if I am just a crazy and a somewhat crappy driver or that there may be some sort of glitch with my car that I can get fixed!
Cheers!
I suppose I should start at the beginning…
My Patriot has driven perfectly fine until the steering wheel started to lock when I turn corners or stall when I am slowing down or have pulled up at an intersection, traffic lights or round-about.
I returned it the dealership/service centre only to have them tell me that nothing was wrong (they hooked it up to the computers and whatnot) and that they had set it back to factory settings. They asked me the standard questions such as, did you have the clutch in/in first gear/etc. The stalling and locking happened another nine times when I took it back and asked them to do something as a new car should not be doing this and I was not the only driver who had experienced it while driving my car. They did the same tests and what not, still found nothing and so gave it back to me.
I was then driving around a round-about when the steering wheel locked and I nearly had an accident. That afternoon I called them and told them that they needed to do something. I then ‘googled’ the issue and discovered similar things had happened over in the US but while cars were going significantly faster. I emailed through all the information to the service centre, spoke with them on the phone about what had happened, presented them with a log book I was keeping and l listed information about what gear I was in, the time, rev count, etc. whenever these incidents occurred.
I have just been on the phone with them; they have had my car for three days, they were informing me that I can come and pick my car up and that there is nothing wrong. The car had been put through tests, phone calls to Chrysler had been made and Chrysler was happy with the results.
The person basically stated that I couldn’t drive correctly as I was most likely going into third gear not first, or that I wasn’t revving the car high enough when turning corners. Admittedly I am only 24 and haven’t been driving for very long compared to others, but I do know how to shift gears and I am not the only one that it has been happening to, my dad drove the car and the same thing happened and he has been driving for over 40 years.
Sorry for the long winded post, but I would love to know if I am just a crazy and a somewhat crappy driver or that there may be some sort of glitch with my car that I can get fixed!
Cheers!
