where should i begin?
i have a 2010 jeep patriot sport 2.4L and for the last 3 months i have had non stop suspension issues.
it all started around 16,000 miles when i noticed a strong pull to the left while driving at highway speeds as well as a popping noise coming from the front end while i was going over speed bumps. Confident that this was a ball joint i took it to a local dealership where they promptly looked into the issue and 2 days later my jeep was returned to me with (from what they told me) two new rear shocks, driver side ball joint, and front control arms (can't remember if they were upper or lower) and a promise that i would have no more problems with my jeep that i purchased just 4 months prior. (beyond irritated)
As i left the dealership something didn't feel right, however i decided to give them the benefit of the doubt and went on with my daily driving. I quickly realized that the problems were not solved and still doing the same thing and now i began to notice that there was an added and what i soon realized was an even more annoying problem. Now while driving my newly purchased Jeep felt like there were wooden wheels attached to it. More specifically i could now feel every bump or slight pavement change that i went over in the wheel, pedals, shift knob and generally throughout the entire car. Aggravated and even more annoyed I took my freshly serviced jeep, promise from the previous dealership in hand to a new dealership for a second opinion.
I had the worst dealership experience ever however. Long story short after 9 days of trying to find rides to work that was 50 miles away from my home and 3 phone calls finding out what was going on with my Jeep later, the dealership fessed up and told me that they couldn't find the work order that was typed up with the problem and could't remember what the problem was. Irate i re-explained the problem and a day later my jeep was returned with an explanation from the dealership that only an alignment was needed.
once again the problem has not been solved and they are progressively getting worse. i now have to crawl over speed bumps and every bump i drive over is felt throughout the vehicle. Along with this problem now while its wet or snowy outside the front end hops while trying to get traction. The car still pulls violently while driving at highway speeds 70+ MPH and i am about to drive it off the cliff because my waranty is up in 6,000 miles and no dealership is willing to put the time or effort into finding the root of these problems.
CAN SOMEONE PLEASE LET ME KNOW IF THEY ARE HAVING SIMILAR PROBLEMS WITH THEIR PATRIOTS, WHAT THEY ARE, AND HOW DO I GO ABOUT EITHER FIXING THEM MYSELF OR GETTING THE DEALERSHIP TO BELIEVE I'M NOT CRAZY WHILE DESCRIBING THEM FOR THE 3RD TIME. any help is greatly appreciated.
Thanks
Eric.
i have a 2010 jeep patriot sport 2.4L and for the last 3 months i have had non stop suspension issues.
it all started around 16,000 miles when i noticed a strong pull to the left while driving at highway speeds as well as a popping noise coming from the front end while i was going over speed bumps. Confident that this was a ball joint i took it to a local dealership where they promptly looked into the issue and 2 days later my jeep was returned to me with (from what they told me) two new rear shocks, driver side ball joint, and front control arms (can't remember if they were upper or lower) and a promise that i would have no more problems with my jeep that i purchased just 4 months prior. (beyond irritated)
As i left the dealership something didn't feel right, however i decided to give them the benefit of the doubt and went on with my daily driving. I quickly realized that the problems were not solved and still doing the same thing and now i began to notice that there was an added and what i soon realized was an even more annoying problem. Now while driving my newly purchased Jeep felt like there were wooden wheels attached to it. More specifically i could now feel every bump or slight pavement change that i went over in the wheel, pedals, shift knob and generally throughout the entire car. Aggravated and even more annoyed I took my freshly serviced jeep, promise from the previous dealership in hand to a new dealership for a second opinion.
I had the worst dealership experience ever however. Long story short after 9 days of trying to find rides to work that was 50 miles away from my home and 3 phone calls finding out what was going on with my Jeep later, the dealership fessed up and told me that they couldn't find the work order that was typed up with the problem and could't remember what the problem was. Irate i re-explained the problem and a day later my jeep was returned with an explanation from the dealership that only an alignment was needed.
once again the problem has not been solved and they are progressively getting worse. i now have to crawl over speed bumps and every bump i drive over is felt throughout the vehicle. Along with this problem now while its wet or snowy outside the front end hops while trying to get traction. The car still pulls violently while driving at highway speeds 70+ MPH and i am about to drive it off the cliff because my waranty is up in 6,000 miles and no dealership is willing to put the time or effort into finding the root of these problems.
CAN SOMEONE PLEASE LET ME KNOW IF THEY ARE HAVING SIMILAR PROBLEMS WITH THEIR PATRIOTS, WHAT THEY ARE, AND HOW DO I GO ABOUT EITHER FIXING THEM MYSELF OR GETTING THE DEALERSHIP TO BELIEVE I'M NOT CRAZY WHILE DESCRIBING THEM FOR THE 3RD TIME. any help is greatly appreciated.
Thanks
Eric.
