turn on your DRL
Revised May 2007
Dealer Service Instructions for:
Customer Satisfaction Notification G18
Reconfigure TIPM – Daytime Running Lamps
2007 (MK) Jeep® Compass and Patriot
NOTE: This notification applies only to the above vehicles equipped without the trail rated option (sale code DAW) and with daytime running lamps (sales code LMX) built from January 23, 2007 through March 23, 2007 (MDH: 012300 through 032318).
The Daytime Running Lamp option on the above vehicles was inadvertently deactivated when they were manufactured and is inoperative.
Models
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Certain in-country laws require you to complete this repair on these vehicles before retail delivery. Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
Repair
The TIPM configuration must be reset.
© Copyright 2007, DaimlerChrysler Corporation, All Rights Reserved
Customer Satisfaction Notification G18 Page 2
Reconfigure TIPM – Daytime Running Lamps
No parts are required for this repair.
The following special tools are required to perform this repair:
CH9401* StarSCAN Tool
CH9404* StarSCAN Vehicle Cable
CH9409* StarSCAN Documentation Kit
CH9410* Ethernet Cable 12 ft.
CH9412* StarSCAN Software Update Device Kit
NPN TechCONNECT PC
NPN StarSCAN Software Update CD
* Part of CH9400 kit.
Parts Information
Special Tools
Service Procedure
NOTE: The StarSCAN tool software must be at version 7.04 or higher before this procedure can be performed.
A. Program the TIPM
1. Open the hood and remove the inlet air duct over the battery.
2. Install a battery charger. Verify that the charging rate provides approximately 13.5 volts. Do not allow the charger to time out during the reconfiguration process. Set the battery charger timer (if so equipped) to continuous charge.
Customer Satisfaction Notification G18 Page 3
Reconfigure TIPM – Daytime Running Lamps
Service Procedure (Continued)
3. Connect the CH9410 StarSCAN ethernet cable to the StarSCAN and the dealer's network drop.
4. Connect the CH9404 StarSCAN vehicle cable to the StarSCAN and the vehicle.
5. Place the Ignition in the “RUN” position, then Power “ON” the StarSCAN.
6. Select “ECU View”.
7. Select “TIPM/CGW”.
8. Select “MISC”.
9. Select “Restore Vehicle Configuration”.
10. Press “START”
11. Press “Next”.
12. A selection box will appear on the StarSCAN screen. Scroll down and select “07 MK”.
13. Press “Next”.
14. When prompted, enter the full 17 digit VIN.
15. Press “Next”.
16. Press “Next” again.
17. Press “OK”.
18. When prompted, enter your User ID and Password.
19. Press “OK”.
20. Press “Next” to configure the vehicle.
21. Press “Next”.
22. Press “Finish”.
Customer Satisfaction Notification G18 Page 4
Reconfigure TIPM – Daytime Running Lamps
23. Wait one minute and turn the ignition key to the “OFF” position.
24. Remove the StarSCAN unit, StarSCAN cable and charger from the vehicle.
25. Install the inlet air duct.
26. Check DRL for proper operation. Start the engine and fully release the park brake. Apply the service brakes and place the transmission selector into “Drive” (D). The DRL should illuminate.
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by DaimlerChrysler to record Customer Satisfaction Notification service completions and provide dealer payments.
Use the following labor operation number and time allowance:
Labor Operation Time
Number Allowance
Reconfigure TIPM for Daytime Running 08-G1-81-82 0.3 hours
Lights
NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete claim processing instructions.
Service Procedure (Continued)
Completion Reporting and Reimbursement
Dealer Notification and Vehicle list
Regional offices will receive an electronic list of involved vehicles. The Vehicle List is arranged by Dealer code and in Vehicle Identification Number (VIN) sequence. The lists are for Dealer reference in arranging for service of involved vehicles.
Customer Satisfaction Notification G18 Page 5
Reconfigure TIPM – Daytime Running Lamps
All involved vehicle owners should be notified of the service requirement their Dealer. Owners are requested to schedule appointments for this service. A sample copy of the owner notification letter is attached.
All involved vehicles have been entered into the Global Recall System (GRS) and Vehicle Information Plus (VIP) for Dealer inquiry as needed.
GRS provides involved Dealers with an updated VIN list of their incomplete vehicles. Completed vehicles are removed from GRS within several days of repair claim submission.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Dealers should perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of from all other use.
Owner Notification and Service Scheduling
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts Manager.
Global Service and Parts-International
DaimlerChrysler Corporation
CUSTOMER SATISFACTION NOTIFICATION G18 - DAYTIME RUNNING LAMPS
Dear: (Name)
Customer satisfaction is very important to DaimlerChrysler. Accordingly, we are recommending the following service on some 2007 model year Jeep® Compass and Patriot vehicles equipped with Daytime Running Lamps (DRL).
The problem is...
The DRL option on your vehicle (VIN: xxxxxxxxxxxxxxxxx) was inadvertently deactivated when it was manufactured and is inoperative.
What your dealer will do...
DaimlerChrysler will repair your vehicle free of charge (parts and labor). To do this, your dealer will activate the DRL function in the Totally Integrated Power Module. The work will take about ½ hour to complete. However, additional time may be necessary depending on service schedules.
What you must do...
Simply contact your dealer right away to schedule a service appointment. Remember to bring this letter with you to your dealer.
If you need help...
If you have trouble getting your vehicle serviced, please contact the DaimlerChrysler Distributor nearest your location. A representative will assist you in getting your vehicle serviced. This information can be found in the Customer Assistance section of your Owner's Manual
If you have already experienced the problem described above and have paid to have it repaired, contact the DaimlerChrysler Distributor nearest your location for reimbursement procedures.
We're sorry for any inconvenience, but we believe that this service will help to ensure your continuing satisfaction with your vehicle. Thank you for your attention to this important matter.
Global Service and Parts-International
Notification Code G18
© Copyright 2007, DaimlerChrysler Corporation, All Rights Reserved