Dealer: Maroone Chrysler Jeep Dodge, coconut creek florida
Buy date: early may 2008
Was not a lay down, did most dealing on the phone and email.
Although sales person was extremely rude as was manager, got best deal of 5 dealerships around me. Rudeness abounds and would not trust one of them with much of anything.
Sales manager complete ahole...until I met him in person. I am 6'4" and a big build, he was a stocky 5'5". He tried the handshake where he pulls your arm forward. I won that battle. He was nice after that. Lucky as I was gonna hit him and go to the other dealer.
Even though I had cash in hand in the form of a verifiable check, they illegally ran my credit report, sat me down by myself for an hour with some 'fake salesman' trying to sell me stuff and each time I walked out they brought me back. Very annoying.
(my car had just broken down, so I did have to buy something that day...lol)
The guy wanted me to fill out some BS credit form, said 'they had to by law, the patriot act'.
I asked to see the manager and provided the number to a congressman and the attorney general of florida. I also said I would sign what they said I had to, but they had to put it in writing. (they ended up pulling my report anyway). Patriot act is BS about cars.
After getting car, finally, I drove off. Whew.
Was deathly afraid 6 months later to bring it in for the oil change.... with the way things are I can just see guys back there with sledgehammers waiting to tally up the damage in the repair shop. However, they were starving and absolutely treated me like a king and gave me my first change free. Car still seems to run good with no problems, so maybe they did not break anything.
So, horrible sales experience, scummy business practices, starving service section.
sales F-
Business itself F- (bordering on illegal)
service C (very friendly, but not enough data)
Summary- only if you cannot find a better deal.
