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Discussion Starter #1
FYI – Ignore if not interested

SERVICE BULLETIN NUMBER: 23-005-13
GROUP: Body
DATE: February 27, 2013
SUBJECT:
Water Leaks At The Front And/Or Rear Roof Area
OVERVIEW:
This bulletin involves inspecting the front and/or rear of the headliner for dampness. If necessary add additional seam sealer to the roof ditch and replacing the front and/or rear sunroof drain tubes or grommets.
MODELS:
2007 - 2010 (MK) Compass / Patriot
NOTE: This bulletin applies to vehicles built before August 20,2010 (MDH0820XX).

SYMPTOM/CONDITION:
Water leaks from the roof ditch and sunroof area.
DIAGNOSIS:
The customer may experience dampness at the front and/or rear of the headliner.
 

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The Sticker Whore
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Lol only took 6 years xD Glad this is finally out there though.
 

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this should be a sticky!

*EDIT*---my bad,i guess it already is
 

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Pardon my ignorance, so is this something the dealer will fix? I have had random leaks into the front domelamp that I'm sure is coming from the sunroof. They "fixed" it a few years back, but it has happened again. Is it free of charge??
 

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Technically if you vehicle is out warranty than its not a free fix but if you previously had it at the dealer and they claimed they fixed it. There is a good chance that you can get them to fix it and here is why.

All repair and parts carry a warranty independent of your vehicle's limited warranty.

How is your relationship with the dealer? Show up to the dealer with a printed copy of the updated TSB have them look at your history and how many times you had the vehicle in for the repair.
Be nice stick to the facts and ask them to work your vehicle based on the new TSB they will most likely do it or contact Chrysler for an authorization if out of warranty.

You might also want to contact Chrysler explain your situation and how many times you had the vehicle in to have it fixed but the issue was no resolved. Ask them to pay for this new TSB.

If all else fails look up the parts numbers from the TSB talk to the service manager have them order you the Tubes at a discounted price and do the work yourself as it requires no mechanical ability whatsoever other than time and a pair of hands
 

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It's not a free fix when out of warranty. I have an 09 that was supposed to be fixed back in 09 a recenty leaked through the front dome light again. I had to file a claim with chrysler cutomer service and ended up paying $95 for them to replace the sunroof tubes again. I showed them the bulliten, they still deny ever hearing of this problem even though i know other patriot owners without the sunroof with the same leak. This is my 4th leak and now have electrical problems due to the leaking. If i was able to afford anothr car payment i would trade this vehicle in in a heartbeat.
 

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So look at what I found on ebay. The new Clear smooth tube. It only took them 7 years to figure it out

Again where can I find the full TSB. I've searched around but can only find the old 2010 version

http://www.ebay.com/itm/Front-Right-Sunroof-Drainage-Tube-57010774AB-for-07-13-Jeep-Compass-Patriot-/251275230788?pt=Motors_Car_Truck_Parts_Accessories&fits=Make:Jeep|Model:Patriot&hash=item3a812bbe44&vxp=mtr
the tubes are not the issue. maybe the end is, it clogs. the seal is not thick enough on the sunroof. water shouldnt get past the seal point blank
 

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Wow, I'm surprised to see this so recent. My Patriot is an '08. I got in it today and a steady 3 or 4 second stream of water poured out of my dome light when I started it up. I've never noticed any leak prior to today.
 

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Lee,

Is there any way we can get a PDF of this new TSB? This appears to be an update of a previous TSB (#23-016-10a) for the roof leaks. I have been dealing with the roof leak issue for almost 4 years, and unless I have something in my hand to show my dealer, they claim it does not exist. Very frustrating. Thanks!

-Mike
 

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Lee, thank you very much for your fast replies! I tried attaching the TSB for anyone who might want to see it in the future, but the forum only allows a max size of 19.5kb and the file is over 500kb. Perhaps a moderator can attach it or someone else can remote host it.

It looks like it includes new drain tube part numbers for 2012-13 vehicles as well as the replacement of a right-angle grommet for the front drain tubes with a straight one. Many others on this forum have argued that this kink was the problem all along.. fingers crossed!

-Mike
 

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Discussion Starter #17
Here's the wording - the problem is the eleven figures that don't show:

PARTS REQUIRED:
Qty. Part No. Description
1(AR) 57010774AA Tube, Right Front Sunroof Drain (Patriot)
1(AR) 57010773AA Tube, Left Front Sunroof Drain (Patriot)
2(AR) 05160134AC Tube, Rear Sunroof Drain (Patriot)
**1(AR) 68082597AB Tube, Right Front Sunroof Drain (Compass)**
**1(AR) 68082598AB Tube, Left Front Sunroof Drain (Compass)**
**2(AR) 05160043AB Tube, Rear Sunroof Drain (Compass)**
2(AR) 05027191AA Grommet, Front Sunroof Drain Tube
1(AR) 05116250AD Molding, Right Roof Ditch
NUMBER: 23-005-13
GROUP: Body
DATE: February 27, 2013
Qty. Part No. Description
1(AR) 05116251AD Molding, Left Roof Ditch
1(AR) NPN Kent Hi-Tech Clear Seam Sealer P10200 or
Equivalent (One 5oz. tube services one
vehicle)
1(AR) NPN 3M 08984 General Purpose Adhesive
Cleaner or Equivalent (1oz. services one
vehicle)
INSPECTION PROCEDURE:
1. Inspect the headliner at the front and rear of the vehicle. Was there any dampness
and/or water stains on the headliner?
a. Yes>>> Proceed to Step #2.
b. No>>>This bulletin does not apply continue further diagnosis.
2. Lower the headliner. Perform a water flow test to the entire roof. Where there any
signs of water leaking?
a. Yes>>> Proceed to Step #3.
b. No>>> This bulletin does not apply continue further diagnosis.
3. If the water was leaking from the front and/or rear of the roof area and built before
12/10/2009 and is equipped with convoluted drain tubes (Fig. 1) proceed to Step #1 of
the repair procedure. If the vehicle was built after 12/10/2009 proceed to Step #1 of
roof seams and rear body plugs.
Fig. 1 Convoluted Drain Tube
1 - Convoluted Drain Tube
2 - Sunroof Module

REPAIR PROCEDURE:
1. Remove the right and left front sunroof drain tubes. Refer to the detailed removal
procedures available in DealerConnect> TechCONNECT under: Service info> Body>
Sunroof> Tube, Sunroof Drain> Removal.
2. Is the vehicle equipped with a manual transmission or automatic transmission?
a. If the vehicle is equipped with a automatic transmission proceed to Step #1 install
left front drain tube for vehicles equipped with an automatic transmission only.
b. If the vehicle is equipped with a manual transmission proceed to Step #1 install left
front drain tube for vehicles equipped with a manual transmission only.
INSTALL LEFT FRONT DRAIN TUBE FOR VEHICLES EQUIPPED WITH A
AUTOMATIC TRANSMISSION ONLY:
1. Remove the air cleaner body. Refer to the detailed removal procedures available in
DealerConnect> TechCONNECT under: Service info> Engine> Air Intake System>
Body, Air Cleaner> Removal.
2. Remove the two nuts retaining the master cylinder to the brake booster and move it
forward so the left front sunroof drain tube routing path can be accessed behind the
left front strut tower (Fig. 2).
NOTE: Do not disconnect any brake lines connected to the master cylinder.
Fig. 2 Brake Booster
1 - Nuts

3. Remove the lower left side cowl trim panel. Refer to the detailed removal procedures
available in DealerConnect> TechCONNECT under: Service info> Body> Interior>
Panel, Cowl Trim, Side> Removal.
4. Remove the kneeblocker. Refer to the detailed removal procedures available in
DealerConnect> TechCONNECT under: Service info> Body> Instrument Panel>
Kneeblocker> Removal.
5. Route the new left front sunroof drain tube through the engine side of the bulkhead
(Fig. 3)
Fig. 3 Left Front Drain Tube
1 - Strut Tower
2 - Air Box
3 - Master Cylinder
4- Drain Tube Grommet

NOTE: From underneath the left side instrument panel, roll back the jute between
the bulk head and the instrument panel at the top left to verify drain tube
routing.
6. Verify the grommet is correctly seated in the bulk head using a mirror and position it
behind the strut tower looking at the upper right corner (Fig. 4).
NOTE: **If the grommet is damaged or has a 90°elbow and is not a straight grommet,
replace it with new grommet PN 05027191AA.**
Fig. 4 Drain Tube Grommet Seated
1 - Drain Tube
2 - Bulk Head

7. Connect the drain tube to the sunroof drain spout and drain tube pass through
grommet.
8. Install the Kneeblocker. Refer to the detailed removal procedures available in
DealerConnect> TechCONNECT under: Service info> Body> Instrument Panel>
Kneeblocker> Installation.
9. Install the lower left side cowl trim panel. Refer to the detailed installation procedures
available in DealerConnect> TechCONNECT under: Service info> Body> Interior>
Panel, Cowl Trim, Side> Installation.
10. Re-secure the master cylinder to the brake booster with the two nuts previously
removed.
11. Install the air cleaner body. Refer to the detailed Installation procedures available in
DealerConnect> TechCONNECT under: Service info> Engine> Air Intake System>
Body, Air Cleaner> Installation.
12. Skip the next procedure for manual transmission only and proceed to Step #1 RIGHT
FRONT SUNROOF DRAIN TUBE.
INSTALL LEFT FRONT DRAIN TUBE FOR VEHICLES EQUIPPED WITH A MANUAL
TRANSMISSION ONLY:
1. Remove the air cleaner body. Refer to the detailed removal procedures available in
DealerConnect> TechCONNECT under: Service info> Engine> Air Intake System>
Body, Air Cleaner> Removal.
2. Remove the master cylinder. Refer to the detailed removal procedures available in
DealerConnect> TechCONNECT under: Service info> Brakes> Hydraulic/Mechanical>
Master Cylinder, Brake> Removal.
3. Remove the lower left side cowl trim panel. Refer to the detailed removal procedures
available in DealerConnect> TechCONNECT under: Service info> Body> Interior>
Panel, Cowl Trim, Side> Removal.
4. Remove the clutch pedal for access to the bulk head where the drain tube will be
routed.
5. Route the new left side sunroof drain tube through the engine side of the bulkhead
(Fig. 5).
NOTE: From underneath the left side instrument panel, roll back the jute between
the bulk head and the instrument panel at the top left to verify drain tube
routing.
Fig. 5 Right Front Drain Tube
1 - Right Strut Tower
2 - Drain Tube Grommet

6. Verify the grommet is correctly seated in the bulk head using a mirror and position it
behind the strut tower looking at the upper right corner (Fig. 6).
NOTE: **If the grommet is damaged or has a 90°elbow and is not a straight grommet,
replace it with new grommet PN 05027191AA.**
Fig. 6 Drain Tube Grommet Seated
1 - Drain Tube Grommet
2 - Bulk Head

7. Connect the drain tube to the sunroof drain spout and drain tube pass through
grommet.
8. Install the clutch pedal.
9. Install the lower left side cowl trim panel. Refer to the detailed installation procedures
available in DealerConnect> TechCONNECT under: Service info> Body> Interior>
Panel, Cowl Trim, Side> Installation.
10. Re-instal the master cylinder. Refer to the detailed Installation procedures available in
DealerConnect> TechCONNECT under: Service info> Brakes> Hydraulic/Mechanical>
Master Cylinder, Brake> Installation.
11. Install the air cleaner body. Refer to the detailed Installation procedures available in
DealerConnect> TechCONNECT under: Service info> Engine> Air Intake System>
Body, Air Cleaner> Installation.
RIGHT FRONT SUNROOF DRAIN TUBE:
1. Remove the lower right side cowl trim panel. Refer to the detailed removal procedures
available in DealerConnect> TechCONNECT under: Service info> Body> Interior>
Panel, Cowl Trim, Side.
2. Route the new right side sunroof drain tube through the engine side of the bulkhead
(Fig. 7).
Fig. 7 Right Front Drain Tube
1 - Right Strut Tower
2 - Drain Tube Grommet

NOTE: From underneath the left side instrument panel, roll back the jute between
the bulk head and the instrument panel at the top left to verify drain tube
routing.
3. Position a mirror behind the right strut tower and verify the grommet is properly seated
against the bulkhead(Fig. 8).
Fig. 8 Drain Tube Grommet Seated
1 - Drain Tube Grommet
2 - Bulk Head

NOTE: **If the grommet is damaged or has a 90°elbow and is not a straight grommet,
replace it with new grommet PN 05027191AA.**
4. Connect the drain tube to the sunroof drain spout and drain tube pass through
grommet.
5. Install the lower right side cowl trim panel. Refer to the detailed installation procedures
available in DealerConnect> TechCONNECT under: Service info> Body> Interior>
Panel, Cowl Trim, Side> Installation.
REAR DRAIN TUBES:
1. Remove the right and left rear drain tubes. Refer to the detailed removal procedures
available in DealerConnect> TechCONNECT under: Service info> Body> Sunroof>
Tube, Sunroof Drain> Removal.
2. Install the new rear sunroof drain tubes. Refer to the detailed installation procedures
available in DealerConnect> TechCONNECT under: Service info> Body> Sunroof>
Tube, Sunroof Drain> installation.
3. Proceed to Step #1 of the verification procedure.
ROOF SEAMS AND REAR BODY PLUGS:
1. Using a trim stick remove the right and left roof ditch moldings.
2. Remove all adhesive residue in the roof ditch with 3M General Purpose Adhesive
Cleaner 08984 or Equivalent with a general purpose cloth.
3. Apply a clear paintable seam sealer such as Kent Hi-Tech Seam Sealer P10200 or
equivalent along both sides of the roof ditch seam as shown in (Fig. 9).
Fig. 9 Roof Ditch
1 - Clear Seam Sealer

4. At the rear check all body plugs and grommets (Fig. 10) and verify they are properly
seated.
Fig. 10 Grommets And Plugs
1 - Grommets And Plugs

5. At the rear roof panel apply Kent Hi-Tech Seam Sealer P10200 or equivalent around
the patch shown in (Fig. 11) on the right and left side.
Fig. 11 Roof Seam
1 - Side Aperture
2 - Sealer
3 - Tailgate

6. Allow the sealer to fully cure per adhesive manufacturers recommendations.
7. Install the right an/or left roof ditch molding(s).
NOTE: When installing the roof ditch molding apply firm pressure to the molding so
proper wet is achieved to insure proper adhesion.
VERIFICATION PROCEDURE:
1. Perform a water flow test and verify there are no water leaks.
2. Return the vehicle to the customer.
POLICY:
Reimbursable within the provisions of the warranty.
 

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Thanks for all the great information on this. I had an issue with my 07 in 09 where water came out of the dome light but they fixed it at no coast as a seal had failed. It is currently at the dealership for this TSB and they have told me that any parts required for this fix are covered under my warranty. I did purchase the Max care on top of the lifetime power train warranty though.
 

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Apparently they still haven't fixed this problem. My 2014 I've only had for a month has water pouring through the front dome light. Ridiculous.

Would someone be able to email me the full PDF of the TSB? Thanks
 

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Discussion Starter #20
Apparently they still haven't fixed this problem. My 2014 I've only had for a month has water pouring through the front dome light. Ridiculous.

Would someone be able to email me the full PDF of the TSB? Thanks
PM me a "real" email address.
 
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