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Discussion Starter #1 (Edited)
About 3 weeks ago I had the often posted on problem with problems filling my 2012 Jeep Patriot. I couldn't get the gas pump to fill the tank and resorted to dribbling in $3-$4 of gas before getting frustrated and leaving the gas station.

I found a fix. The fix was quite accidental and I'm not sure how long it will last. If you have this problem and have not replaced the tank, here is what I did.

I decided to take the fuel pump out and look in the tank to see what I could see. I read a post somewhere that one owner took out his fuel pump and reinstalled it and fixed the problem. I don't think that post was on this forum. So I decided it was easy to do and couldn't hurt to look. In the process of taking the fuel pump out of the tank I had trouble with the metal retaining ring that holds the pump in the tank. It didn't move as easily as I had seen on some Youtube videos. I really had to tap the hammer hard using a non-ferrous punch to get it to move. But just as I got it to move I ran out of time so I couldn't remove the fuel pump after getting the ring off. The next day I went to the gas station to dribble in some gas and the pump didn't shut off! The Patriot filled normally. I surmise that during the attempts to get the ring off I jarred the valve. This was about 14 days ago and the Patriot has been filling normally. I hope this might help someone to at least try this approach before putting $800+ into a new tank.

I would like to know what contaminates cause the valve to stick or what causes the valve to fail. Maybe if an engineer or customer satisfaction reads this they could shed some light on this problem.
 

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About 3 weeks ago I had the often posted on problem with problems filling my 2012 Jeep Patriot. I couldn't get the gas pump to fill the tank and resorted to dribbling in $3-$4 of gas before getting frustrated and leaving the gas station.

I found a fix. The fix was quite accidental and I'm not sure how long it will last. If you have this problem and have not replaced the tank, here is what I did.

I decided to take the fuel pump out and look in the tank to see what I could see. I read a post somewhere that one owner took out his fuel pump and reinstalled it and fixed the problem. I don't think that post was on this forum. So I decided it was easy to do and couldn't hurt to look. In the process of taking the fuel pump out of the tank I had trouble with the metal retaining ring that holds the pump in the tank. It didn't move as easily as I had seen on some Youtube videos. I really had to tap the hammer hard using a non-ferrous punch to get it to move. But just as I got it to move I ran out of time so I couldn't remove the fuel pump after getting the ring off. The next day I went to the gas station to dribble in some gas and the pump didn't shut off! The Patriot filled normally. I surmise that during the attempts to get the ring off I jarred the valve. This was about 14 days ago and the Patriot has been filling normally. I hope this might help someone to at least try this approach before putting $800+ into a new tank.

I would like to know what contaminates cause the valve to stick or what causes the valve to fail. Maybe if an engineer or customer satisfaction reads this they could shed some light on this problem.
Hi arrowhigh,

Thank you for sharing this information about your fuel tank- I apologize for the inconvenience this may have caused you. If you'd like an official diagnostic of the situation, your dealer would be in the best place to assist you. Feel free to reach out to us privately in the future for any questions you may have.

Kathryn
JeepCares
 

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Hi Arrowhigh, nice fix! hit it with a hammer. I knew that can work on old Starters and Fuel pumps but now we can add Rollover valves to that list. I can tell you why it happened... poor quality. how many other vehicle manufactures have you every heard of having this problem? not many. Thanks for the write up!
 

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Discussion Starter #4
Hi arrowhigh,

Thank you for sharing this information about your fuel tank- I apologize for the inconvenience this may have caused you. If you'd like an official diagnostic of the situation, your dealer would be in the best place to assist you. Feel free to reach out to us privately in the future for any questions you may have.

Kathryn
JeepCares
Kathryn,
With all due respect, I think your answer to my post is woefully inadequate. I worked in the car industry for several years. I know that Jeep has a department within the company that has product service specialist and is tasked with creating service bulletins and recall notices. I specifically am asking for a response from one of the engineers that supports or works in that department. With regard to passing the issue off to the dealers, all that the dealers have are the service bulletins to work off from. They are specifically instructed not to stray from those documents by both Jeep and the dealerships. They have exactly zero to offer on why my actions saved me from replacing the fuel tank. An over $1000 savings mind you.
 

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Discussion Starter #5 (Edited)
Hi arrowhigh,

Thank you for sharing this information about your fuel tank- I apologize for the inconvenience this may have caused you. If you'd like an official diagnostic of the situation, your dealer would be in the best place to assist you. Feel free to reach out to us privately in the future for any questions you may have.

Kathryn
JeepCares
 

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Discussion Starter #6
Hi arrowhigh,

Thank you for sharing this information about your fuel tank- I apologize for the inconvenience this may have caused you. If you'd like an official diagnostic of the situation, your dealer would be in the best place to assist you. Feel free to reach out to us privately in the future for any questions you may have.

Kathryn
JeepCares
Kathryn,
With all due respect, I think your answer to my post is woefully inadequate. I worked in the car industry for several years. I know that Jeep has a department within the company that has product service specialist and is tasked with creating service bulletins and recall notices. I specifically am asking for a response from one of the engineers that supports or works in that department. With regard to passing the issue off to the dealers, all that the dealers have are the service bulletins to work off from. They are specifically instructed not to stray from those documents by both Jeep and the dealerships. They have exactly zero to offer on why my actions saved me from replacing the fuel tank. An over $1000 savings mind you.
 

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Discussion Starter #7 (Edited)
Hi arrowhigh,

Thank you for sharing this information about your fuel tank- I apologize for the inconvenience this may have caused you. If you'd like an official diagnostic of the situation, your dealer would be in the best place to assist you. Feel free to reach out to us privately in the future for any questions you may have.

Kathryn
JeepCares
 

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Arrowhigh, don't be surprised if your fix doesn't last long, it might lock up on you again in the future.

I wonder If you can gain access to the valve by removing the filler tube and "disable" it permanently?

p.s. Jeepcares is a robot that's programed to say the same thing: I'm sorry you have a problem, your local dealer can help with that.
 

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About 3 weeks ago I had the often posted on problem with problems filling my 2012 Jeep Patriot. I couldn't get the gas pump to fill the tank and resorted to dribbling in $3-$4 of gas before getting frustrated and leaving the gas station.

I found a fix. The fix was quite accidental and I'm not sure how long it will last. If you have this problem and have not replaced the tank, here is what I did.

I decided to take the fuel pump out and look in the tank to see what I could see. I read a post somewhere that one owner took out his fuel pump and reinstalled it and fixed the problem. I don't think that post was on this forum. So I decided it was easy to do and couldn't hurt to look. In the process of taking the fuel pump out of the tank I had trouble with the metal retaining ring that holds the pump in the tank. It didn't move as easily as I had seen on some Youtube videos. I really had to tap the hammer hard using a non-ferrous punch to get it to move. But just as I got it to move I ran out of time so I couldn't remove the fuel pump after getting the ring off. The next day I went to the gas station to dribble in some gas and the pump didn't shut off! The Patriot filled normally. I surmise that during the attempts to get the ring off I jarred the valve. This was about 14 days ago and the Patriot has been filling normally. I hope this might help someone to at least try this approach before putting $800+ into a new tank.

I would like to know what contaminates cause the valve to stick or what causes the valve to fail. Maybe if an engineer or customer satisfaction reads this they could shed some light on this problem.
 

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I wonder If you can gain access to the valve by removing the filler tube and "disable" it permanently?
You can get to it by taking out the fuel pump (post #37):
 

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Arrowhigh, thanks for posting this! I have a 2014 Jeep Patriot and am having the same problem filling up. I took it to an auto mechanic who performed a couple diagnostic checks, all of which came back inconclusive! The remedy that they offered was to replace the fuel tank altogether, which they quoted as costing $1600+!!! I don't have the tools or mechanical know-how to take my tank apart and whack the retaining ring, but do you (or anyone else in this forum) think that some sort of fuel additive could be used to clean/loosen the valve? If so, which do you/others think would work best?

Thanks again!

-Tim
 

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Hi Tim, welcome!

You could try taking a dead blow mallet (or maybe your hand) and gently thump on the side / bottom of the tank to see if that might loosen it.

As far as additives, I've used Techron every-so-often since new and haven't had this problem, but I can't say for sure if Techron kept it from happening.
 

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Discussion Starter #13
Arrowhigh, thanks for posting this! I have a 2014 Jeep Patriot and am having the same problem filling up. I took it to an auto mechanic who performed a couple diagnostic checks, all of which came back inconclusive! The remedy that they offered was to replace the fuel tank altogether, which they quoted as costing $1600+!!! I don't have the tools or mechanical know-how to take my tank apart and whack the retaining ring, but do you (or anyone else in this forum) think that some sort of fuel additive could be used to clean/loosen the valve? If so, which do you/others think would work best?

Thanks again!

-Tim
Hi Tim,
I don't know about a fuel additive. I woul
 

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Discussion Starter #14
Arrowhigh, thanks for posting this! I have a 2014 Jeep Patriot and am having the same problem filling up. I took it to an auto mechanic who performed a couple diagnostic checks, all of which came back inconclusive! The remedy that they offered was to replace the fuel tank altogether, which they quoted as costing $1600+!!! I don't have the tools or mechanical know-how to take my tank apart and whack the retaining ring, but do you (or anyone else in this forum) think that some sort of fuel additive could be used to clean/loosen the valve? If so, which do you/others think would work best?

Thanks again!

-Tim
Hi Tim,
Wow, $1600! Most mechanics at dealerships won't do anything that is not covered by a service bulletin or the vehicle service manual. I worked for the group in Oldsmobile that produced those manuals many years ago. I'm sure my solution isn't in either of those. Regarding the fuel additive, I really don't know. But you could ask todde702 who got the valve out of his tank. I'm not sure what activates the valve other than rolling the Patriot over (don't want to do that!)... I guess filling the tank all the way up could activate the valve so I've taken to filling it 7/8. So far so good. The mechanical know how to do what I did was very minimal. You take the back seat out by removing the back seat. There are only two bolts to take it out. You'll need this: Crescent CDTS10N TORX SOCKET,T-55 INTERNAL,3/8" DRIVE to do it. Hopefully you can click on the link. I got mine off Amazon for $3.79. The back seat comes out easily. The ring is right below the back seat. It is supposed to be easy to remove using a non-ferrous approach like Sandstone mentions above. I'm an engineer and this isn't the most elegant approach to solving this problem, but I learned a long time ago that I'd rather keep my $1600 over elegance :) Anyway, with the Torx socket it only took me 10 minutes to get the back seat out and get to the ring if you want to duplicate what I did.

Best of luck!
 
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