DMAG
12-01-2006, 07:56 AM
Everytime we upgrade the site, a common problem encountered by some members is they keep getting logged out or the site does not remember your password when you visit and you have to login.
Some users also have had problems not being able to click on smilies when making posts or using any of the editor functions (bold, itlaics, etc...)
Unfortunately, the problem is on your end. (yeah...cop-out, but listen on!)
You need to clear your cache and cookies. Your browser still has a copy of the old (pre-upgraded) site in it's cache. Hence, it is logging you out of the upgraded site.
To remedy this problem simply go into your browser's options and clear the cache.
This can be done instantly by pressing <CTRL> and F5 at the same time.
or....
In Internet Explorer:
On the Internet Explorer Tools menu, click Internet Options. The Internet Options box should open to the General tab.
On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.
http://www.microsoft.com/library/media/1033/windows/ie/images/using/howto/customizing/48128_354x401_options_F1.gif
Click OK, and then click OK again.
In Mozilla Firefox:
Select "Tools", "Options", then "Privacy". Cick the "Clear" button next to Cache.
http://www.ngcsu.edu/Adminsrv/infotech/Helpdesk/Images/options.jpg
You will also need to clear your cookies.
Some users also have had problems not being able to click on smilies when making posts or using any of the editor functions (bold, itlaics, etc...)
Unfortunately, the problem is on your end. (yeah...cop-out, but listen on!)
You need to clear your cache and cookies. Your browser still has a copy of the old (pre-upgraded) site in it's cache. Hence, it is logging you out of the upgraded site.
To remedy this problem simply go into your browser's options and clear the cache.
This can be done instantly by pressing <CTRL> and F5 at the same time.
or....
In Internet Explorer:
On the Internet Explorer Tools menu, click Internet Options. The Internet Options box should open to the General tab.
On the General tab, in the Temporary Internet Files section, click the Delete Files button. This will delete all the files that are currently stored in your cache.
http://www.microsoft.com/library/media/1033/windows/ie/images/using/howto/customizing/48128_354x401_options_F1.gif
Click OK, and then click OK again.
In Mozilla Firefox:
Select "Tools", "Options", then "Privacy". Cick the "Clear" button next to Cache.
http://www.ngcsu.edu/Adminsrv/infotech/Helpdesk/Images/options.jpg
You will also need to clear your cookies.