SirFuego
07-24-2006, 03:08 PM
So be careful about those online credit report sites -- especially freecreditreport.com.
When you get your credit report, it automatically signs you up for a free trial of a credit monitoring service (Triple Advantage). It signs you up no matter what -- you don't have a choice. After the trial period is over, you get charged a $12.95 monthly fee. Of course, you don't get charged anything if you cancelled in the trial period.
The only notification I got of this was an e-mail the same day saying that I was enrolled in this service automatically for a 30-day free trial. NOWHERE in the e-mail did I say that I had to cancel to not incur any charges.
Of course I didn't realize any of this until I got charged the $12.95 (they asked for a credit card number to verify my identity when I got the credit report -- I've seen this done before by reputable companies so I didn't think anything of it at the time -- so that's how they got my number in the first place).
I called them to complain and found it ironic that it said something like "Welcome to Triple Advantage. To cancel your subscription, press 1"...isn't option 1 normally for signing up? Anyways I was able to cancel this service that I never signed up for in the first place, but they still forced me to pay the fee.
So I was an idiot for being victim to (in my opinion) shady business practices. Hopefully you won't do the same.
When you get your credit report, it automatically signs you up for a free trial of a credit monitoring service (Triple Advantage). It signs you up no matter what -- you don't have a choice. After the trial period is over, you get charged a $12.95 monthly fee. Of course, you don't get charged anything if you cancelled in the trial period.
The only notification I got of this was an e-mail the same day saying that I was enrolled in this service automatically for a 30-day free trial. NOWHERE in the e-mail did I say that I had to cancel to not incur any charges.
Of course I didn't realize any of this until I got charged the $12.95 (they asked for a credit card number to verify my identity when I got the credit report -- I've seen this done before by reputable companies so I didn't think anything of it at the time -- so that's how they got my number in the first place).
I called them to complain and found it ironic that it said something like "Welcome to Triple Advantage. To cancel your subscription, press 1"...isn't option 1 normally for signing up? Anyways I was able to cancel this service that I never signed up for in the first place, but they still forced me to pay the fee.
So I was an idiot for being victim to (in my opinion) shady business practices. Hopefully you won't do the same.