Originally Posted by email@example.com
Thank you all for your responses. I changed the plugs and after road testing the problem has totally resolved. The plugs didn't actually look that bad but a definite difference and total resolution of the problem. I'm happy that this is resolved but pretty frustrated that after 2.5 weeks in the dealership and $400 in repair bills that the dealer couldn't have resolved this in the 15 minutes and $20 that I invested in my driveway. Thank you all again... this was very helpful
Maddening, isn't it? As the proverb says, "If you hear hoof-beats its probably horses and not zebras."